Inside Sales Associate

Job Description

About the Company:

A national leader in specialized industrial tools and equipment is seeking an Inside / Counter Salesperson to join their Columbus team. With a long-standing reputation for product excellence and superior customer service, this company supports contractors, municipalities, and service professionals across a wide range of industries. They offer a stable work environment with opportunities to learn, grow, and make an immediate impact.

Position Overview:

We are looking for a motivated Inside / Counter Salesperson to assist customers in selecting the right equipment, processing orders, and providing product support. This role is ideal for someone with experience in industrial equipment, construction supply, or tool sales who enjoys working in a fast-paced, hands-on environment.

Key Responsibilities:

Assist customers at the counter and over the phone with product selection, pricing, and orders

Provide technical knowledge and guidance on specialized tools and equipment

Generate sales quotes, process transactions, and manage inventory lookups

Maintain accurate sales and customer records in the system

Coordinate with service, warehouse, and delivery teams for smooth operations

Keep the counter and showroom area organized, clean, and professional

Build and maintain strong relationships with customers to drive repeat business

Qualifications:

Previous experience in inside sales, counter sales, or customer service (industrial tools, equipment, or mechanical products a plus)

Mechanical aptitude or familiarity with industrial equipment is highly desirable

Excellent communication and problem-solving skills

Strong organizational abilities and comfort handling multiple priorities

Basic computer skills for order processing and inventory management

Why Join Us?

Competitive hourly pay + incentive opportunities

Family-oriented company culture with national brand recognition

Training provided on specialized tools and equipment

Opportunity to grow within a stable and respected organization

Full-time