Security Officer Commercial Building (ALM)

Overview

ProGuard Security Services was founded in 2015 to provide personalized and professional security services to San Francisco Bay Area buildings and facilities. The company is a premier provider of quality security solutions for a range of vertical markets. The partnership developed between the client and ProGuard ensures that the client’s goals and objectives are met on a daily basis. The company's customized security program is delivered with a high-touch, customer-service approach. ProGuard delivers results that enhance the operation of our clients. Our commitment and focus on the development of our employees to their fullest potential sets us apart in the industry. This strategic approach is the foundation to our long-term working relationships with our clients and staff.

Job Skills / Requirements

Job Description

Job Skills / Requirements

Part Time

Sat-Sun 2200-0600

As a Security Officer with ProGuard Security Services, you will be responsible for ensuring the overall customer service and access control of an assigned client site. You will represent the ProGuard Security Services brand consistently, demonstrating professionalism and exceptional customer service, while responding promptly and effectively to security needs throughout the day. As the Security Officer, you will serve as the primary point of contact for the company you represent, partnering closely with its employees, contractors, outside agencies, and other Security Officers. Your responsibilities may include the following for the client site assigned: writing reports, updating tracking spreadsheets, retrieving CCTV video footage, troubleshooting access control issues, and completing any additional tasks assigned by security management, supervisors, and shift leads. Success in this role will come from your ability to observe and report any security issues effectively, providing excellent customer service to tenants, clients, and the general public. As the first face many people see at an assigned client’s site, you must maintain integrity and professionalism in all that you do.

Conducts regular patrols – Performs scheduled internal and external patrols to ensure site security and safety. Effectively executes security duties by adhering to established schedules, promptly identifying and addressing issues such as uneven surfaces or leaks and taking corrective actions like deploying wet floor signs. Proactively monitors and scans all barcodes and d-texts using a mobile device to confirm area clearance and updates the system accordingly. Demonstrates attentiveness to detail and swift response to anomalies, ensuring comprehensive site security and efficient patrol operations.

Completes Daily Activity Reports (DAR) – Documents comprehensive site activities including deliveries, interactions with individuals, and any unusual occurrences. Accurately records details of daily security operations such as patrol times, floor sweeps, and incident reports to create a detailed log of activities for review. Utilizes electronic reporting tools, such as the Track-Tik app or computer system, to ensure real-time updates and accuracy. Ensures that all reports are submitted electronically for managerial review daily

Attributes: Customer service mindset - Demonstrates a proactive approach to client interactions by understanding and addressing their security concerns with empathy and professionalism. Prioritizes creating a safe and welcoming environment while responding promptly to inquiries and incidents.

Motivated, self-starter - Shows a proactive attitude, consistently seeking opportunities to enhance security operations and improve service quality. Takes initiative in tasks, working independently to resolve issues and achieve objectives, while staying informed about the latest security practices and technologies.

Trustworthy & dependable - Maintains the highest standards of integrity and reliability in all duties, ensuring a secure and safe environment at an assigned client site. Consistently fulfills responsibilities with diligence and professionalism, earning the trust of clients and colleagues alike.

Problem solver - Quickly identifies and addresses security-related issues with effective solutions, ensuring a safe and secure environment. Demonstrates strong analytical skills and resourcefulness in handling unexpected incidents and challenges.

Calm under pressure - Remains composed during emergencies and high-stress situations, ensuring swift and appropriate responses. Exhibits resilience and clear thinking in critical moments.

Observant - Maintains a high level of awareness and vigilance, identifying potential security threats and unusual activities promptly reporting them to their direct manager of law enforcement depending on the process laid out in the post orders. Demonstrates keen attention to detail in monitoring and reporting.

Team-oriented - Collaborates effectively with colleagues and other departments, contributing to a cohesive and supportive security team to ensure the client assigned site is fully covered and secure. Shares information and resources to enhance overall team performance. o

Detail-oriented - Pays close attention to all aspects of security protocols and procedures, ensuring accuracy and thoroughness in documentation and reporting. Prevents oversights that could compromise safety and security.

Adaptable - Adjusts effectively to changing situations and environments, demonstrating flexibility in handling new tasks and responsibilities. Quickly learns and applies new procedures and protocols as needed.

EOE/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity

ProGuard Security Services is an Equal Opportunity Employer

PPO#119678

Education Requirements (All)

High School Diploma/GED or equivalent

Certification Requirements (All)

BSIS Guard Card

This job reports to the Drew Stevens

This is a Part-Time position