Global Manager, Clinical Applications Location:Remote - Based in Montreal or US East Coast Lead.
Empower.
Impact the patient outcome.
Jubilant Radiopharma is seeking an experienced and people-focusedGlobal Manager, Clinical Applicationsto lead a high-performing team supporting our advanced radiopharmaceutical technologies, including theRUBY-FILL elution system.
This influential leadership role offers the opportunity to shape global clinical application strategies, enhance customer satisfaction, and drive operational excellence across diverse markets.
Key Responsibilities: * Lead and inspirea global team of Clinical Application Specialists, fostering a culture of trust, accountability, and continuous learning.
* Provide coaching, mentorship, and career development opportunities to team members, ensuring high engagement and professional growth.
* Set clear goals and performance expectations, conduct regular feedback sessions, and support team members in achieving their full potential.
* Oversee all aspects of clinical application support for theRUBY-FILL elution system, including post-installation optimization, troubleshooting, and customer training.
* Develop and maintain training materials, user guides, and onboarding programs to ensure consistent global standards.
* Collaborate cross-functionally with Engineering, Quality, Field Service, and Commercial teams to resolve system issues and implement CAPA processes.
* Maintain and enhance databases for customer feedback, support activities, and service outcomes to drive continuous improvement.
* Ensure compliance with applicable standards and regulations, including ISO13485, ISO9001, and Good Documentation Practices.
* Participate in product development discussions, providing clinical insights to improve usability and performance.
* Support global operations with flexibility, including on-call availability and international travel.
* Manage budgets and resources effectively, aligning with company financial goals.
* Perform additional duties as assigned by management.
Qualifications: * Bachelor's degree in Life Sciences (BSc required) * Minimum 7 years of experience in clinical applications within a regulated industry * Proven leadership in managing and developing cross-functional teams * Strong communication, coaching, and interpersonal skills * Experience with CRM systems (SAP/Oracle), Windows OS, and custom software * Fluency in English; French or Spanish is an asset * Valid Canadian or US passport for international travel Join Jubilant Radiopharma and lead a team that's transforming clinical support in nuclear medicine.