Description
DESCRIPTION: Assist Program Manager in all matters concerning oversight of multiple Site locations and/or a single major program or department as defined by Trailboss. Supervise Assistant Sector Manager (ASM) and dispatchers. Perform various duties related to supervising the detention, safeguarding, security and escort of illegal Migrants umbrellaed by the Department of Homeland Security.
MAJOR DUTIES AND RESPONSIBILITIES:
Supervisory Duties:
Observe, supervise, instruct and coordinate ASM and Dispatchers at multiple or isolated locations in detention activities.
Schedule, prioritize and assign transportation and guard tasks on a daily basis.
Ensure Transportation Specialists are properly dispatched to meet task assignments.
Evaluate procedures and personnel and implement appropriate corrective actions.
Directs the development of more efficient/effective methods and procedures to develop actionable steps that will improve processes and optimize results for transport and guard operations.
Ensure safety practices are in place at assigned work sites.
Provide weekly status reports to Program Manager.
General Duties:
Review and approve bi-weekly work schedule.
Coordinate and investigate incidents submitted by ASM; submit to Program Manager; follow up with supplemental reports as necessary; assist Program Manager and Department of Homeland Security/Immigrations and Customs Enforcement with investigations, as necessary.
Review employee disciplinary reports and forward to Program Manager for adjudication.
Required to wear approved duty uniform with shoes or boots.
Immediately report incidents to Program Manager.
Specific Transportation Duties:
Coordinate transportation of detainees as directed by Department of Homeland Security/Immigrations and Customs Enforcement in a timely manner; ensure all detainees are delivered to proper destinations.
Ensure ASM and Transportation Specialists perform transportation duties per (PBNDS) Performance- Based National Detention Standards and provisions delineated with-in the (PWS) Performance Work Statement.
Ensure all detainee transports are documented and documentation is retained in the Transportation Office with a copy provided to Contracting Officer’s Technical Representative via Program Manager (if required).
Plot appropriate routes to transport destinations.
May perform dispatcher duties; ensure appropriate number of officers are onboard each transport.
Monitor driver’s license program, ensure all drivers complete any Department of Transportation required examination and licenses are renewed in timely manner.
Ensure through ASM and Dispatchers:
Any required detainee documentation is provided to the transport driver prior to departure.
Transportation Specialists are detailed to hospital duties are relieved upon shift change (if applicable).
A credit card, cell phone, and verify Transportation Specialists are carrying their driver’s license, medical certificate and weapons permits prior to departure and receiving items back after transports are completed (if required).
Ensure the following:
Safety related transportation issues are addressed immediately and any vehicle with a safety issue is removed from service until repairs are completed.
All required equipment for transportation is loaded in vehicles or kept in vehicles prior to transport; to include first aid kit, accident investigation packet, proof of insurance, safety flares, restraint equipment, etc.
Various Department of Transportation reports are submitted timely per the Transport Manual.
Compliance with U.S. Department of Transportation and Texas Department of Transportation regulations for driver physicals, annual tests, random drug screens, and driver documentation in accordance with the Transport Manual.
Trip logs and vehicle inspection logs are completed by all drivers.
Mileage logs are properly kept for safekeeping.
On-Demand Mileage Logs are completed by end of month for billing.
Receipts for fuel are forwarded to the Program Manager.
Other Collateral Duties: Perform other duties as directed by the Program Manager.
Requirements
MINIMUM QUALIFICATIONS:
Education and/or Experience:
Must be a United States Citizen.
Must possess a High School diploma or General Equivalency Diploma.
Must be 21 years of age or older.
Must have at least ten years’ experience as a detention supervisor; or ten years’ experience as a Corrections Transport Supervisor. A degree in this field may be substituted for 1 year of experience.
Clear criminal history; no felonies or Class A misdemeanors.
Must have and maintain a current/valid Driver’s License and maintain a safe driving record.
Must pass a background investigation and obtain a security clearance.
Language Skills. Able to:
Write clearly and concisely using acceptable grammar, punctuation, and spelling; write organized, complete, accurate and factual reports.
Communicate in English using complex sentences using normal word order with present and past tenses.
Express and exchange ideas via spoken word during activities where they must convey details or important spoken instructions to others accurately, sometimes quickly and loudly.
Understand and apply written and verbal orders, rules and regulations.
Physical Demands. Able to:
Perceive the nature of sounds with no less than 40 dB loss at Hz, 1000 Hz and 2000 Hz with or without correction.
Receive detailed information through oral communication.
Stoop, kneel, crouch, reach, push, pull, lift, grasp, and be able to perceive the attributes of an object such as size, shape, and temperature.
Move wrists, hands and/or fingers frequently and regularly.
Adapt to temperature changes (including extreme heat).
We are an Equal Opportunity Employer M/F/Disability/Veteran