IT Operations Lead (m/f/d)

Job Summary:We are seeking an experienced IT Operations Lead who will be responsible for ensuring our technology operations are secure, resilient, and optimised for business growth. This is a key leadership position within our international IT team, offering the opportunity to shape the future direction of our digital services and infrastructure.

Key Objectives:

Safeguard data, networks, and systems through stringent cybersecurity management.

Lead the evolution of our SaaS environment to support current and future business requirements.

Drive innovation and efficiency in IT operations by aligning strategies to business goals.

Ensure robust network and hosting infrastructures in collaboration with international partners.

Detailed Responsibilities:

Cybersecurity & Risk Management

Develop, implement, and continuously improve IT security policies and frameworks.

Oversee regular security assessments, vulnerability testing, and penetration tests.

Establish incident response protocols and lead security incident investigations.

Ensure compliance with relevant laws, regulations, and industry best practices (e.g., GDPR, ISO27001).

SaaS Solutions & IT Architecture

Define and execute the IT strategy for SaaS application selection, integration, and management.

Monitor service reliability, availability, scalability, and cost-effectiveness of SaaS products.

Collaborate with business stakeholders to understand needs and translate them into technical requirements.

Manage relationships with SaaS vendors and ensure proper licensing, updates, and support.

Network & Hosting Infrastructure

Partner with external hosting providers and oversee the selection and management of hosting/cloud solutions.

Ensure the seamless integration of cloud (IaaS/PaaS/SaaS), on-premises, and hybrid environments.

Monitor network performance, troubleshoot issues, and implement best-practice security standards.

Lead initiatives to enhance infrastructure resilience, disaster recovery, and business continuity.

Strategic Leadership & Team Management

Develop and execute long-term IT roadmaps that support business transformation and innovation.

Lead a diverse international IT team, providing coaching, mentorship, and performance feedback.

Manage budgets, forecasts, and cost optimisation for IT operations.

Represent IT in cross-departmental projects and communicate complex concepts to non-technical stakeholders.

Essential Qualifications & Experience:

Extensive background in IT operations, with emphasis on:

Cybersecurity strategy and implementation

SaaS architecture and cloud integrations

Oracle products and platforms

Enterprise-level network design and performance management

Proven track record of collaborating with international teams and managed service providers.

Deep understanding of network architectures, security frameworks, and business continuity planning.

Experience with regulatory compliance and risk management in a technical context.

Strong vendor negotiation, project management, and communication skills.

What We Offer:

The chance to lead and influence international IT operations for a growing, forward-thinking company.

Collaboration with talented professionals from diverse backgrounds.

Cutting-edge technology landscape and continuous learning opportunities.

Attractive compensation package, including benefits, training, and career development.

R55687