Branch Manager

Job Description

Lift Solutions provides end-to-end industrial lifting solutions. We offer OSHA compliance inspections, crane equipment, aftermarket services and parts for overhead cranes and other lifting and rigging equipment. Lift Solutions is committed to driving progress and efficiency. Our dedication to excellence and customer satisfaction ensures that every industry benefits from our expertise, state-of-the-art technology, and unwavering commitment to sustainability and safety. We are a Branch Manager in Raleigh, NC to join the Rigging team.

Position Summary

The Branch Manager will grow both revenues and profits of the Raleigh, NC branch. The role collaborates with operations and other departments to develop strategies to maximize their objectives. In addition to ensuring operational budgets are met and profits are maximized, the manager provides leadership to the branch team-creating a culture of safety, quality, service, and customer satisfaction, all while holding themselves and their team accountable. Let’s build something together-join our team!

Duties & Responsibilities

Manage the fabrication warehouse and uphold a safety culture.

Achieve operational targets and budget.

Responsible for the performance of the branch through analysis of the P&L, acceptable inventory levels, and tracking efficiencies.

Create a branch culture of Safety, Quality, and Customer Service Focus, while adhering to company policies and procedures and conducting monthly safety meetings.

Work closely with the sales team to ensure service standards are maintained with top customers and/or prospects.

Conduct monthly operational meetings with branch team, assuring ownership and accountability of goals and objectives.

Provide input to company leadership on branch specific plans, reports, and analysis for growth.

Performance management of team members by coaching, mentoring, motivating, assessing strengths and weaknesses, reviewing, evaluating, and proactively addressing to train, develop, and improve.

Manage inventory by conducting weekly cycle counts/annual physical inventory.

Continually develop technical and professional knowledge by attending workshops, seminars, reviewing professional publications, establishing personal networks, and participating in professional trade associations.

Point of contact for building, vehicle, and equipment failures, upgrades and maintenance.

Operations Management Responsibilities

Meeting planned operational goals and targets.

Overseeing the activities and performance of the branch operations team.

Ongoing training of the operations and customer service team.

Understanding the top customers and how they relate to our products/services.

Education and Experience

Bachelor's Degree from a four-year university or equivalent work experience.

Rigging Industry Experience—Preferred.

Qualifications

Results Driven-Goal Oriented.

Proven track record of meeting and/or exceeding operational and profit goals.

Strong decision-making abilities and leadership skills.

Proficient at recruiting, interviewing, hiring, and training staff members.

Effective communication.

Critical thinker.

Skillful with Microsoft Office and Google.

Full-time