Assistant Lettings Manager

Are you an experienced lettings professional ready to take the next step into leadership? Felicity J Lord Islington is looking for a driven and dynamic Assistant Branch Manager to help lead our busy, high-performing branch in one of London’s most exciting and competitive rental markets. You’ll work alongside the Branch Manager to grow the business, win new instructions, and guide a team of negotiators to success, all while delivering the high level of service our landlords and tenants expect. From valuations and negotiations to coaching team members and ensuring full compliance, you’ll play a key role in every part of the lettings journey. With a strong foundation in London lettings, a passion for people, and a results-driven mindset, you’ll thrive in our fast-paced environment.

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Benefits of being an Assistant Branch Manager at Felicity J Lord Estate Agents in London:

£45,000 OTE

Uncapped commission

A guaranteed commission for two months whilst you build your pipeline

A company car

30 days annual leave (includes bank holidays*)

Continued training as you grow and develop within your role

Fully-funded training course to help you achieve a nationally recognised qualification within the property industry, including ARLA membership

Employee Assistance Programme (24/7 access to our confidential helpline)

Eye care

Employee Referral Bonus

Company Pension Scheme

Personal ‘Talk Time’ with our CEOs

Opportunity to earn a place in the CEO Exclusive Achievers Club

Opportunity to earn a place on the plane for the Spicerhaart Annual Incentive Trip

Eligibility for our annual black tie Elevate Awards, in categories related to your role

A day in the life of an Assistant Branch Manager at Felicity J Lord Estate Agents in London:

Liaising with prospective tenants and arranging property viewings in line with their needs

Negotiating offers and agreeing new tenancies

Marketing properties to tenants utilizing various marketing skills

Developing and maintaining strong relationships with Landlords and Tenants

Assisting the teams to successfully achieve KPI’s

Providing support to your colleagues in your managers absence

A focus on generating new and repeat business

Canvassing the local area

Ensuring properties adhere to health and safety standards

Ensuring your colleagues and the business in risk-averse and following the highest compliance standards for all regulatory bodies.

Essential Skills of an Assistant Branch Manager in Felicity J Lord in London:

Full UK Driving Licence for a manual vehicle

Works well with others to create a team spirit and an enjoyable working environment

Experience leading others in a professional environment

A reputation for delivering outstanding customer service

Ability to work under own initiative

Good telephone manner

Strong IT skills (Basic Microsoft Packages)

Attention to detail

An understanding of current legislation related to Residential Lettings

The Finer Details:

We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:

Full UK Driving Licence

Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)

We’ll need evidence of your right to work in the UK, in the form of:Passport/Birth Certificate

We will also need

Proof of Address

National Insurance

Drivers Licence Check

Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.

Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:

Permanent Full-Time