Cloud Engineer - Digital UI/UX Focus

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Job Title:

M365 Cloud Engineer - Digital UI/UX Focus

Department:

Health System Shared Services Technology Deployment

Job Description

An M365 Cloud Engineer implements, and manages Microsoft 365 solutions for organizations, focusing on collaboration, communication, and productivity tools. They act as subject matter experts, providing guidance on Microsoft 365 services including Exchange Online, SharePoint, OneDrive, Teams, and more. Their responsibilities include designing solutions, implementing migrations, providing support, and ensuring compliance.

Cloud engineers serve as engineers with extensive technical knowledge of Microsoft 365 functionality and best practices. The ideal candidate for this role has an extensive working knowledge of Microsoft 365’s capabilities, it’s deployment within the organization. Key responsibilities of the role include maintaining an awareness of Microsoft 365 changes and the impact to the organization, leading technical projects involving Microsoft 365. Critical thinking, excellent written and verbal communication skills, and exceptional problem-solving skills are a must.

Key Job Responsibilities:

Maintains a deep technical understanding of all aspects of the organization’s Microsoft 365 implementation

Includes 3rd party or Microsoft tools used in conjunction with Microsoft 365

Evaluates Microsoft 365 changes and updates and reports on impact to the organization

Leads technical projects related to Microsoft 365

Collaborates with and provides direction to Microsoft 365 technical leads and support resources

Participates in troubleshooting and problem resolution

Identifies and documents Microsoft 365 standards and tools and support processes

Identifies, monitors, and reports on key performance metrics

Maintains awareness of Microsoft 365 roadmap and releases

Maintains an awareness of Microsoft 365 third-party solutions

Participates the development and support of the Champions program for extended support of Microsoft 365 within the organization’s business units

Knowledge of Microsoft Azure Active Directory; Knowledge of Microsoft Cloud App Security; Familiarity with security concepts such as CASB, DLP, Conditional Access Policies

Digital UI/UX Engineering and Support

Design, implement, and optimize user-centric experiences across Microsoft 365 applications, including SharePoint, Teams, OneDrive, and Viva.

Collaborate with business stakeholders to understand user needs and translate them into intuitive, accessible digital interfaces.

Customize and enhance Microsoft 365 tools to align with branding, usability, and workflow requirements.

Support the development of intranet portals, dashboards, and digital hubs that improve employee engagement and productivity.

Leverage Microsoft Power Platform (Power Apps, Power Automate, Power BI) to create low-code/no-code solutions that streamline business processes and enhance user experience.

Conduct usability testing, gather user feedback, and iterate on designs to continuously improve the digital workplace experience.

Ensure consistency in design and interaction patterns across Microsoft 365 tools, adhering to accessibility and responsive design standards.

Partner with the Champions program to promote adoption and gather insights for ongoing UI/UX improvements.

Minimum Qualifications

Bachelor’s Degree in Computer Science or equivalent field of study and 6 years of IT or consulting work experience and hands-on experience with Microsoft 365, Microsoft SharePoint or Exchange.

Additional Information:

Our Comprehensive Employee Benefits Include:

An array of retirement plan options, each with a generous employer contribution.

Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.

Paid vacation and sick leave, including short and long-term disability and paid parental leave.

Get the most out of the Public Service Loan Forgiveness program.

And much more!

Location:

Ackerman Rd, 640 (2432)

Position Type:

Regular

Scheduled Hours:

40

Shift:First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability.

As required by Ohio Revised Code section 3345.016, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.

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