Business Analyst

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2. Once you have completed the above finalize your application by clicking apply below.

Join Us in Becoming the Best Bank in the World!

We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to build a brand that we are proud of and earns the trust of our clients.

Who We Are

We are a bank, but we’re much more than that. We believe that banking is about enabling people to control their financial lives through banking that is simplified, accessible, affordable and delivered through personal experience. By helping our clients manage their financial lives better, we enable them to live better.

Why Choose Us

At Capitec, we offer our best by living up to our CEO values in every situation – we always put the Client first, act with Energy and take Ownership. And to support people in being their best, our Employee Value Proposition offers every value to all team members through cohesive teams, growth opportunities as well as employee benefits and savings. We make it a priority to ensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow.

About the role:

To serve as a strategic Business Analyst who can define clear problem statements, collaborate effectively with stakeholders across the business, and drive the discovery and implementation of optimal solutions. This role is responsible for capturing and organizing corporate knowledge to ensure accessibility and reusability, supporting change initiatives, and enabling continuous improvement. The ideal candidate is a self-starter with strong analytical capabilities, comfortable engaging with business teams, and knowledgeable in business analysis practices (aligned with IIBA standards). While not required to code, the candidate should be willing to learn and work with modern tools such as AWS and APIs, and be capable of writing integration specifications to support technical and business alignment.

Experience

5-7 years working experience as a BA in the financial industry.

Must be capable in using a variety of techniques and completing business analysis tasks independently.

Understanding of business process and translating requirements into business processes, context diagrams, visual explanations, etc.

Functional and business process design

Communication and translation of information across business and technical environments (Interface between business and Technology)

Design of evidence-based best practice solutions Stakeholder engagement and collaboration

Project Management principles and relevant development lifecycle experience

Agile development lifecycle principles and experience Understanding of systems and the Systems Development Life Cycle (SDLC)

Minimum Skills Required:

Confluence

Jira

Agile

Business process modelling

Stakeholder engagement

Resourcefulness

Flexibility

Living Capitec’s CEO Values (Client Focused, Leading with Energy, Taking Ownership)

Qualifications (Minimum)

A relevant tertiary qualification in Information Technology

Conditions of Employment

A valid driver's license and own vehicle is required

Contactable via own mobile phone

Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.