Business Process Analyst 2

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Who We Are

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:

Public Assistance

Workforce Development

Unemployment Insurance

Adult Protective Services

Child Support

Public service is an honorable way to serve the community in a hands-on dedicated way. You can make a difference in someone’s world!

Guiding Principles

We will be a leader in customer satisfaction.

We will have a reputation that attracts and retains talented, diverse, and dedicated employees.

We get better at what we do everyday.

Office of Fiscal and Monitoring Services

The Office of Fiscal and Monitoring Services (OFMS) Monitoring Services Division is responsible for providing risk management services for OFMS and ODJFS. The division manages risk through subrecipient and contractor monitoring. The division provides training, technical assistance, audit liaison services, and resolution services. The division provides oversight for counties, workforce local areas, state agencies, and others. Additionally, the division manages the County Finance Information System (CFIS). Their services also include technical assistance and training for Ohio's counties. Our focus is on efficient and effective business operations, internal control, and compliance. Learn more about the Office by visiting the ODJFS OFMS webpage.

What You’ll Do

This position will work with the OFMS Project Manager, to provide support and back to the existing analytic tasks, maintain regular reports, create and maintain technical documentation on the different functions such as CFIS system. He or She will complete analysis of both financial and operating data as needed. The position will also work with internal and external stakeholders for audits, systems testing, and other teams or state departments as needed relating to all OFMS bureaus.

This position will support and backup current operations in OFMS bureaus as data analytic related workload continue increasing for the foreseeable future.

The service clients of services are mainly County Family Services Agencies (CFSA), Workforce Development Agencies (WDA), OFA SNAP and other Fiscal and Monitoring bureaus.

The candidate should be able to learn various financial systems such as CFIS, OAKS, IADM, IOP data base, Vericode, ARIES, OB, document issues, diagram business process, identify issue and potential solutions, create training documents, assist subject related parties to improve their daily operations in person or remote.

Support and conduct financial manager, project manager and bureau chief on various regular and ad hoc requests

Working directly with AOS, OBM, DAS, Federal auditors and other JFS parties.

Potential Challenges of the Job:

Must be flexible and able to travel to meet with stakeholders/system users on short notice. Must be able to multitask projects while prioritizing the workload, travel and stakeholder needs.

Necessary Skills:

Strong communication skills to effectively understand/recommend fiscal system and data needs of both internal and external customers

Strong documentation skills to create effective fiscal and CFIS technical documents

Analytical and ad-hoc problem solving skills

Experience in data analysis and auditing

Ability to understand external customer fiscal systems and their relationship to CFIS

Schedule\: Monday - Friday, 8\:00 AM - 4\:30 PM in office with varying hours for travel. Occasional in-office hours will be required.

Travel\: As the position evolves travel will become a minimum of 2 days per week. Travel covers all 88 counties.

PN(s)\: 20033601

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage

Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period

Paid time off, including vacation, personal, sick leave and 11 paid holidays per year

Childbirth, Adoption, and Foster Care leave

Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)

Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Telework & Work-From-Home

All positions at ODJFS are in-office positions. We are currently migrating from remote work to in-office work. Should you be invited for an interview or assessment, please inquire at that time if this is an in-office position or a currently/temporarily remote position.

NOTICE\: Current employees of ODJFS in the OCSEA/AFSCME union have selection rights before all other applicants. Applications from all other candidates will only be considered if an internal OCSEA/AFSCME applicant is not selected for this position.

The ideal candidate, at minimum, must have the following\:

Option 1:

60 mos. combined work experience in any combination of the following\: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.

Or Option 2:

Completion of associate core program in computer science, information systems, or business administration and 42 mos. combined work experience in any combination of the following\: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.

Or Option 3\:

Completion of undergraduate core program in computer science, information systems, or business administration and 36 mos. combined work experience in any combination of the following\: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.

Or Option 4:

Equivalent of minimum class qualifications for employment noted above.

Tips For Your Application

When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.

Pay Information

This position is in the State of Ohio’s OCSEA/AFSCME Pay Schedule, Pay Range 35. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $38.84 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.

Pay Range 35

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Step 7

Step 8

Step 9

Hourly

$40.59

$42.62

$44.66

$46.87

$49.18

$51.58

$54.10

$56.84

$59.70

Annual

$84,427

$88.650

$92,893

$97,490

$102,294

$107,286

$112,528

$118,227

$124,176

Months of Employment

At Hire

6 Months

18 Months

30 Months

42 Months

54 Months

66 Months

78 Months

90 Months