Customer Service Associate

Job Description

Bilingual Customer Service Representatives provide customer service in English and a foreign language (Spanish). Essential duties are taking phone calls, answering to customer inquiries, translating documents, solving customer issues, and reporting to managers.

Skills Include:

Excellent Communication Skills.

Empathy Skills.

Time Management Skills.

Ability To Perceive Clients.

Willingness To Learn.

Material Handling up to 90lbs

Duties will include:

Assist contractors and customers with selections.

Place and manage orders

Develop and deploy inventory tracking systems that ease the inventory control tasks

Collaborate with suppliers and gatherday-to-day updates about the supplies from the inventory control assistants who are on the job

Document and make reports on every delivery and shipment that happens in the warehouse to ensure quality and inventory control

Report to the upper management regarding the inventory and shipping status

Cash handling

Full-time