Software Engineer (QA), Managed Agencies

[What the role is]Software engineer to support the development of CaseCentral 2nd phase

[What you will be working on]

We are seeking a talented and experienced Quality Engineer with a passion for automating testing processes to join our dynamic team, focusing on testing Saas-based (e.g. Salesforce) applications for enterprise and government solutions. The ideal candidate will have a strong foundation in SaaS testing methodologies and experience with enterprise platforms and DevOps.

You will ensure the quality and reliability of government Saas-based (e.g. Salesforce) applications through comprehensive testing strategies and automation. You will be developing automated testing frameworks, conducting performance testing, and maintaining security compliance as well as integrating testing into CI/CD pipelines and collaborating with engineering teams to optimize test coverage and identify automation opportunities.

You will work within an agile development team at the Ministry of Social and Family Development (MSF) to modernise and develop CaseCentral, a case management platform. Your responsibilities include:

Test Automation:

Develop and maintain robust test automation frameworks (e.g. Playwright) for Saas-based (e.g. Salesforce) applications.

Create and execute automated test scripts for web-based SaaS (e.g. Salesforce) applications

Collaborate with engineering teams to optimise test coverage and identify automation opportunities

Analyse test results and provide detailed defect reports

Ensure test compatibility with Saas-based (e.g. Salesforce) platform updates

Quality Assurance:

Design and implement comprehensive test strategies for enterprise and government SaaS applications

Conduct end-to-end testing of Saas-based (e.g. Salesforce) integrations

Validate application functionality across different Salesforce environments

Ensure compliance with government and enterprise security standards

Performance Testing:

Conduct performance testing to identify and address bottlenecks for Salesforce-based SaaS applications

Analyse performance metrics and provide optimization recommendations

Test application behaviour under various load conditions

Monitor and report on application performance in enterprise environments

DevOps Integration:

Integrate test automation into CI/CD pipelines

Implement continuous testing practices

Implement continuous testing practices to ensure timely feedback and improve product quality.

Contribute to the development and maintenance of infrastructure as code (IaC) solutions.

Test Planning and Execution:

Participate in test planning and estimation activities (includes security testing e.g. penetration testing, vulnerability assessments, compliance verification)

Execute manual tests as needed to supplement automated testing.

Collaborate with development team members to ensure effective test coverage across functional and security requirements

[What we are looking for]

Qualifications and Experience Required:

A strong background in Computer Science, Computer Engineering, Information Systems Management, Information Technology, or related disciplines.

Minimum 3 years of experience in Saas-based (e.g. Salesforce) application testing.

Proven experience in test automation development and execution with SaaS, enterprise or government solutions.

Experience with DevOps principles and practices.

Experience with agile development methodologies and experience working in Agile teams.

Strong programming skills in languages i.e. Java, Python.

Hands-on experience with test automation frameworks i.e. Playwright, Katalon, Selenium, JUnit

Familiarity with CI/CD tools (i.e. GitLab CI/CD) and cloud platforms (AWS)

Understanding of CRM systems, preferably Salesforce platform architecture and solutions

Knowledge of performance testing tools (JMeter, Gatling).

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