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Assistant Store Manager

Company:
Self Storage Plus
Location:
Hamilton, VA
Posted:
July 15, 2025
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Description:

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Join to apply for the Assistant Store Manager role at Self Storage Plus

Self Storage Plus is a regionally dominant self storage management company. Since 2018 it has quadrupled to nearly 100 properties and is now one of the top 10 largest self storage management companies nationally.

Join Self Storage Plus as an Assistant Store Manager and experience personal fulfillment and measurable success. Manage the day-to-day operations, leasing, and maintenance of our storage facilities. We seek an organized, detail-oriented professional with excellent customer service and communication skills.

Key Requirements

Customer Service: Excellent customer service and communication skills with internal and external customers. Demonstrate genuine care, empathy, active listening, and build trust.

Time Management: Follow a checklist, prioritize tasks, eliminate distractions, establish a routine, delegate responsibilities, and use electronic calendars (e.g., Microsoft Outlook or Teams).

Sales Aptitude: Understand and present amenities, identify issues, offer solutions, and use needs-based selling techniques.

Analytical Skills: Analyze different solutions, efficiently use Microsoft Word, Excel, Outlook, and Point of Sales systems to complete, compile, and submit documents.

Self-Motivated: Handle conflicts, persevere, and overcome obstacles.

Responsibilities

Manage property operations, including leasing, marketing, customer relations, rent collection, maintenance, and financial reporting.

Show properties to prospective customers, explain terms of occupancy, and provide local area information.

Implement policies and procedures to maximize efficiency, minimize costs, and ensure a positive tenant experience.

Respond to customer inquiries, complaints, and emergencies promptly and professionally.

Conduct regular property inspections, ensure safety and security requirements are met, clean units, grounds, and common areas, change light bulbs, and make minor repairs.

Benefits

Paid Time Off

Career Skills Development

Great Work / Life Balance

Company Values

All-In: People are committed, accountable, and living to their full potential.

Pound for Pound the Best: We are competitive and want to succeed beyond what was accomplished the day or year before.

Sustain Greatness as a Team: We believe in our team and know it's up to everyone to do the work in front of them each day, while building up others toward their potential.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Part-time

Job function

Job function

Sales and Business Development

Industries

Consumer Services

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