Customer Support Specialist

Vybe is hiring a Client Support Specialist.

Are you ready to join a company offering career advancement opportunities throughout your career journey?

Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?

Are you looking for an inclusive environment with a culture of collaboration and belonging?

If so, this may be the right career opportunity for you. Read on and decide for yourself.

In this role, you will serve as Vybe's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on Vybe technology, and more. You carry the weight of Vybe's service reputation and client satisfaction in your hands.

The nature of what you do every day will not change, however every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!

To thrive in this role, you must be comfortable working in a metrics-driven environment as part of a structured day geared at driving sales. The ideal candidate will excel at customer interaction that builds rapport, establishes trust, and shines with professionalism. Pace should not scare you, as Vybe features a fast-paced environment to match our current growth goals. We also have a healthy dose of fun. Not only can you find a career here but a place to thrive in a company that values inclusion, diversity and employee development.

A little about Vybe: We are a regional leader in business development, sales and marketing campaigns. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, and are looking to expand our team in the Columbus, OH area.