Operations Manager Assistant

Title: Operations Manager Assistant

Location: Columbus OH

Duration: Contract

Our client, located in Columbus OH, has an immediate need for an Operations Manager Assistant. This position will fulfill roles in operations, sales, and marketing. Day-to-day, our client's involved in a business that deals with and handles a lot of communication. Having the ability to communicate between several mediums is a highly advanced skill-set, and will be required for this job. Having proficiency in communication between Gmail, Slack, Google Hangouts, Zoom, WhatsApp, Facebook, text, and voice call is preferred and highly valuable in this role. Having the ability to manage a team of individuals and handling multiple business conversations simultaneously will allow for a strong/steady flow of operations. Attention to detail and organization skills are preferred. Work travel is not required, but appreciated for company sponsored events, exhibits, energy supplier trainings/meetings, and/or trade shows.

Objective: To assist in operations, sales, and marketing helping the partners grow their business with new business and renewal business by providing back-end operations, customer service, and overall support enhancing client relationship management.

Responsibilities:

• Operations

o Client RFP (Request for Proposal) creation, tracking, monitoring, and completion)

o Commissions Training/Future Tracking

o CRM Data Entry & Development/QA/Evolution directly with our Operations Architect

• Sales Support

o Client communication and follow-ups via phone/email/text alongside efforts of sales agent

• Marketing

o Market research, studying, digesting, retaining, and growing in the industry to stay up to date for role with agents and clients.

o Social Media engagement/growth (ie: LinkedIn Lead Gen)

The needs of an Operations Manager Assistant include:

• Exceptional organizational and project management abilities

• Entrepreneurial spirit

• Possess independent judgement and takes initiative to learn about the industry and stay up-to-date on the market

• Coachable, teachable, and willing to learn (outside of their normal comfort zone.)

• Must be able to communicate effectively both verbally and in written form with a professional and positive attitude

• Proactive mindset, resourceful and creative problem solver

• Ability to work effectively and independently in a fast-paced environment

• Strong attention to detail, commitment to producing accurate work

• Meticulous with follow-through, project oversight and deadlines