CRM & Sales Operations Specialist

What your new challenge will look like

As a CRM & Sales Operations Specialist, you ensure the reliability, usability, and strategic alignment of our CRM system by assuring and managing data quality, driving automation, and supporting sales operations through system optimization and reporting.

Manage CRM data including regular updates, audits and cleansing

Integrate data from internal and external systems into the CRM

Collaborate with internal teams to resolve data issues and maintain a clean, synchronized system environment

Support with developing, implementing and maintaining scalable E2E-CRM processes in close collaboration with marketing, sales and other stakeholders

Build and maintain automation workflows to improve data consistency and reduce manual work

Support marketing automation and lead management workflows

Manage user roles, pipelines, lifecycle stages, and sales enablement assets in the system

Ensure proper tracking of activities, touchpoints, and deal progress across the sales funnel

Help translate sales processes and requirements into CRM workflows and logic

Provide technical support and training to sales users to ensure effective CRM adoption

Maintain documentation of system usage, processes, and standards

Build dashboards, reports, and KPIs for marketing and sales teams

Support with creating actionable insights based on CRM data

Monitor system performance and recommend improvements to optimize processes and visibility

Why you belong at 4flow

Completed degree in business, data analysis, information systems, or a related field

3+ years of experience in CRM operations and/or sales operations, preferably as a HubSpot consultant

Proven hands-on experience with the HubSpot CRM platform

Strong understanding of B2B sales cycles, lead management, and customer lifecycle

Proficient in managing structured data and large volumes of records

Advanced skills in MS Excel; experience with reporting tools (e.g., HubSpot dashboards, Looker, Power BI) is a plus

Strong communication skills in English (German is a plus)

Available to work in a hybrid model in Campinas

What we offer

Come join us! 4flow offers a clearly defined vision, excellent job security, and outstanding opportunities for your individual development. As part of a highly international, fast-growing company with a vibrant corporate culture, you will enjoy a competitive base salary, an attractive bonus system, and a great benefits package.

Ready for 4flow? Then please apply online. Please upload an English version of your resume when applying.

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