Assistant Manager - Front Office (Night)

Duties and responsibilities related to the Assistant Manager - Front Office (Night) role:

Supporting the Front Office Manager in overseeing the daily operations of the Front Office department, ensuring high levels of guest satisfaction and that KPIs are achieved

Taking an active lead in the hiring and development of the Front Office team, ensuring departmental objectives are set and feedback is provided on a regular basis

Being responsible for running shifts and supervising the team to ensure a seamless guest experience

Overseeing Front Office operations in the absence of the manager

Ideally with a university degree or diploma in Hospitality or Tourism Management

Previous experience in hotel Front Office management within the luxury segment is essential

Excellent leadership, communication, interpersonal, and guest service skills are required

Schedule: Full-time