Lettings Branch Manager

Felicity J Lord is on the hunt for a hungry, dedicated, and results-focused Branch Manager to lead our vibrant Stoke Newington team. This is more than just a job – it's your opportunity to shape one of our most dynamic branches, inspire a high-performing team, and make your mark with one of London’s most distinctive estate agency brands.

At Felicity J Lord, we believe in rewarding hard work, championing talent, and supporting growth at every stage. Join us, and you wil enjoy a progressive career path, competitive earning potential, and the chance to be part of a company that truly values excellence. Ready to lead, grow, and succeed? Stoke Newington is calling.

Benefits of being a Lettings Branch Manager at Felicity J Lord Estate Agents in Stoke Newington:

Complete on-target earnings of £65,000+

£22,000 to £32,000 basic salary (dependent on experience)

£2,500 for your first 3 months of employment, whilst you build your pipeline

Uncapped commission scheme

A Company Car, or a monthly car allowance

Elite bonus scheme

Full time working hours: 8:30am to 6pm Monday-Friday, and 9am-5pm every other Saturday

Your additional benefits as a Lettings Branch Manager at Felicity J Lord Estate Agents in Stoke Newington:

30 days annual leave (includes bank holidays*)

Enrolment at the Spicerhaart Learning & Development Centre

Continued training as you grow and develop within your role

Fully-funded training course to help you achieve a nationally recognised qualification within the property industry, including ARLA membership

Career progression opportunities, including the opportunity for two promotions in your first 12 months of employment

Employee Assistance Programme (24/7 access to our confidential helpline)

Eye care

Employee Referral Bonus

Company Pension Scheme

Personal ‘Talk Time’ with our CEOs

Opportunity to earn a place in the CEO Exclusive Achievers Club

Opportunity to earn a place on the plane for the annual Spicerhaart Incentive Trip

Eligibility for our annual black tie Elevate Awards, in categories related to your role

How you will make an impact as a Lettings Branch Manager at Felicity J Lord Estate Agents in Stoke Newington:

Leading daily meetings with the Lettings team

Coaching the team to achieve KPI’s

Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings)

Encourage your teams development and progression

Strong focus on generating new and repeat business

Developing and maintaining strong relationships with Landlords and Tenants

Liaising with Tenants and arranging property viewings in line with their needs

Negotiating offers and agreeing new tenancies

Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies.

Essential Skills of a Lettings Branch Manager at Felicity J Lord Estate Agents:

Full UK Driving Licence for a manual vehicle

Minimum of 2 years’ experience within residential lettings at a Senior Negotiator position or higher

Works well with others to create a team spirit and an enjoyable working environment.

Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other

The ability to create and action business plans relevant to your branch

The ability to monitor and assess performance of local competitors

A strong understanding of current legislation related to Residential Lettings

Ability to manage time sensitive and high volume workloads

A reputation for delivering outstanding customer service

Ability to work under own initiative

Good telephone manner

Strong IT skills (Basic Microsoft Packages)

Attention to detail

The Finer Details:

We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:

Full UK Driving Licence

Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)

We’ll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate

We will also need

Proof of Address

National Insurance

Drivers Licence Check

Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.

Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:

Permanent Full-Time