Customer Services Representative

Job Description

Job Opportunity: Customer Support Representative/Account Rep

Location: Columbus, OH 43219

Contract Duration: 6-12 Months of contract with possible extension

Pay Rate: $19.16/hour (W2) W/O Benefits

Job Responsibilities for Client Support Service Professional:

Provide exceptional support for Morgan Stanley clients through incoming calls, addressing service inquiries with accuracy and efficiency.

Assist with Cash Management products, online account access, mobile app usage, and general financial questions.

Deliver world-class service while meeting key performance metrics in a fast-paced, team-oriented environment.

Adapt quickly to changes, multi-task effectively, and collaborate within a high-performing team.

Benefits Info

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.