Program Manager, Care Coordination Behavioral Health (OhioRise)

Overview:

Valid Ohio driver's license and proof of auto insurance is required by hospital policy. Must pass a motor vehicle background inspection, insurance eligibility, driving qualifications and training set forth by Nationwide Children's Hospital and must maintain qualification of insurance guidelines.

Job Description Summary: Plans, implements, and evaluates the administrative, operational, supervisory and direct care activities for an assigned cost center. Leads a multi-disciplinary team of professional and support staff in strategic directives and care activities to ensure the assigned department achieves best outcomes for patients, families and staff.

Job Description:

Essential Functions:

* Recruits, trains, evaluate, develops, disciplines and/or terminates subordinate

staff. Assures that performance standards for all staff are met.

* Promotes teamwork by building a team environment and fostering cross

functional collaboration.

* Ensures regulatory compliance and emergency response preparedness.

* Maintains safety and quality as priorities, providing direction, prioritization,

accountability, enthusiasm and support for safety and quality initiatives.

* Coordinates staff representation on departmental, hospital and community

task forces, committees, quality teams and advisory groups. Serves as a

representative to such groups when appropriate.

* Coordinates the design of educational material and coordinates the

orientation of department personnel to social work and case management

role functions as well as information systems. Assists and directs staff in the

identification of their own learning needs and assists staff in meeting those

needs. Coordinates and oversees the educational development of select

students.

* Oversees the clinical case management and social work functions within the

department. Maintains a working knowledge of assigned functions. Serves as

a liaison with third party payors, community agencies and leadership

regarding these essential functions.

* Assumes responsibility for the operation of the department in the Director's

absence as needed.

* Contributes to development of expense, operational and capital budgets.

Education Requirement:

Master's Degree in Social Work

Licensure Requirement:

Licensure as a Licensed Independent Social Worker (LISW-S) in the State of Ohio required.

Certifications:

(not specified)

Skills:

High level of initiative, self-direction, and accountability for actions required.

Exceptional customer service, communication, negotiation, and interpersonal

relationship skills required for interaction with contacts. Strong leadership and

decision-making skills. Skill in promoting multidisciplinary collaboration; ability to act as a facilitator and change agent required. Strong organizational skills required to evaluate existing policies/procedures/standards, and to develop and

implement enhancements and/or new systems.

Experience:

Three-five years of clinical experience in area of expertise. Supervisory skills

required to plan, assign, and evaluate the work of subordinate staff. Analytical

skills required to oversee and organize the work of others, and to develop and

administer sound policies, procedures, and multidisciplinary practices.

Physical Requirements:

OCCASIONALLY (1-33% of time, 0.5-2.5 hours): Bend/twist, Squat/kneel, Climb stairs/ladder, Flexing/extending of neck, Reaching above shoulder, Lifting/Carrying: 21-40 lbs, Seeing - far/near, Work environment - (work on or with): Communicable Diseases and/or Pathogens, Fumes/Gases/Vapors, Biohazard waste, Machinery, Loud Noises

FREQUENTLY (34-66% of time, 2.6-5 hours): Sitting, Hand use: Grasping, gripping, turning, Pushing/Pulling: 0-25 lbs, 26-40 lbs, 41-60 lbs (Department Specific), Vision: Depth perception, Work environment - (work on or with): Blood and/or bodily fluids, Chemicals/Medications

CONTINUOUSLY (67-100% of time, 5.1-12 hours+): Standing, Walking, Repetitive hand/arm use, Computer skills, Lifting/Carrying: 0-10 lbs, 11-20 lbs, Speech and hearing: Audible speech, Hearing acuity, Vision: Color vision, Peripheral vision, Mental demands: Problem solving, Decision Making, Interpreting Data, Patient Equipment, Electricity

Additional Physical Requirements performed but not listed above:

(not specified)

"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"