Position Overview: ShyftLabs is seeking a VDI Engineer in its primarily Citrix and Nutanix/VMware environment within our Infrastructure and Engineering department.
The person in this position should be able to drive the execution of multiple technology solutions, business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance; accordingly, developing contingency plans.
Solves the most complex tasks across system/business functions.
Influences across the organization and across the Enterprise.
ShyftLabs is a growing data product company that was founded in early 2020 and works primarily with Fortune 500 companies.
We deliver digital solutions built to help accelerate the growth of businesses in various industries, by focusing on creating value through innovation.
Job Responsibilities:
Manage Citrix environments, PVS and MCS, and DaaS
Proactively working on solutions and optimization
Identifying inefficiencies, gaps, and issues and working towards resolution
Support the VDI environment end-to-end
Help manage business applications
Working on incidents and requests from service desk tickets
Support off-hour upgrades and installations
Build and maintain detailed system documentation and KB articles to the solution center support
Able to work on On-Call & shift rotations wrt responding to the alerts
AVD is value added
Profile resets, performance monitoring, and providing solutions to level 1 and 2 issues
Update management, Profiling solutions, and handling workloads
Basic Qualifications:
5+ years overall IT experience
4+ years managing a Citrix virtual desktop environment, VDI solutions
Large enterprise experience in various virtualization technologies like PaaS, DaaS, and IaaS
Experience in DaaS, On-Prem Infra management for Citrix virtual apps and desktops
Experience with Citrix ADC/NetScaler
Experience with Citrix Workspace and Storefront
Experience with Citrix MCS and PVS
Experience with virtual machine management and UPM, and FSLogix
Knowledge of Windows 2016/2019/2022 server
Enterprise-level Active Directory and Group Policy design and implementations
Extensive knowledge of network technologies at each layer of the OSI Model, and related tools
Ability to write scripts to improve performance, resolve issues, and automate processes via PowerShell or similar.
Excellent analytical and problem-solving skills are essential.
Experience with Jira, Confluence, Service Now, and strict Change Management processes
Full-Time
We are proud to offer a competitive salary alongside a strong insurance package. We pride ourselves on the growth of our employees, offering extensive learning and development resources.