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HR Benefits Administrator

Company:
Northwest
Location:
Columbus, OH
Posted:
July 18, 2025
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Description:

The Human Resources Benefits Administrator is responsible for providing support for Benefits and Retirement Plan Administration.

Essential Functions

Ensure compliance with applicable government regulations

Ensure timeliness and accuracy of required reporting and fees

Resolve compliance related issues

Ensure completion of required documentation and maintain current records with total document/data integrity

Verify integrity of data in HRIS via audit reports

Document and maintain administrative procedures for benefits processes

Recommend improvements to procedures, and service and delivery enhancements

Ensures benefit changes are processed in accordance with Company Plan Document(s) and in accordance with ERISA

Audit all benefit deductions and reconcile benefit invoices for all plans

Manage relationships with external benefits brokers and carriers

Maintain contact with benefit companies and ensure benefits are processed accurately

Educate employees on benefit offerings

Oversee the open enrollment process

Oversee the completion of daily benefits processing including enrollments, COBRA, terminations, changes, beneficiaries, and accident and death claims

Oversee Northwest's Wellness Program

Design, recommend and implement new benefits programs

Prepare and send correspondence

Provide required notifications

Assist with processing payroll, Open Enrollment and the Benefits Fair

Process billing and payments

Reconcile bills and accounts with payroll entries

Monitor file feeds for Benefit Enrollments and Terminations

Identify and resolve employee benefits and related issues

Demonstrate ability to work well within multiple levels of the company and a diverse population of internal customers

Manage personal workload/workflow

Perform data entry

Minimize departmental non payroll costs

Maximize technology tools available

Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations

Navigate Microsoft Office Software, computer applications, and software specific to the department to maximize technology tools and gain efficiency

Work as part of a team

Work with on-site equipment

Education, Experience & Skills

Bachelor’s degree or equivalent experience preferred

3-5 years of Human Resources experience strongly preferred

Proven organizational ability

Working knowledge of computers

Strong verbal, communication and interpersonal skills essential

Very detail orientated

Understanding of the importance of confidentiality

Critical thinking abilities

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Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

R-100798

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