Legal Admin

Job Description

Harris & Harris has over 50 years of experience in customer care and revenue recovery, specializing in the utilities, government, and healthcare markets. We’re looking for friendly, professional, and motivated Legal Administrator to join our Legal team. If you’re looking for a company that embraces the principles of respect, compassion and trust, please apply with us today!

Legal Administrator

The Legal Administrator will manage client files, and serve as the main point of contract for clients, while representing the company in a professional manner.

Schedule: Regular business hours are 8:00am to 5:00pm, Monday through Friday.

Salary: $16.00/hour

Location: Must commute to our office in Coppell, TX at least 1 day a week, can work remotely the remainder of the time.

Additional Compensation and Benefits:

At Harris & Harris, we truly care about each employee’s health, wellness, financial stability, and education. We are proud to offer each employee the following benefits:

Medical and Dental insurances from premium providers

401K with matching

Company paid Accident and Disability Insurance, Long Term Disability Insurance, EAP, and Travel Assistance

Tuition Reimbursement

Paid Time Off

Additional benefits such as identity theft protection, flexible spending accounts, pre-tax commuter benefits, and more.

DAY TO DAY

Responsible for accurate and timely processing of various types of consumer debt disputes received within the Legal and Compliance Department.

Daily processing of written/direct disputes, specialized processes, dispute investigations and maintaining personal performance metrics

Responsible for creating and remitting standardized or ad hoc letters to both consumers and

clients as appropriate.

Respond to consumers, authorized third parties and attorneys regarding status of dispute

resolution.

Responsible for performing all duties in a manner compliant with the laws and regulations governing

our industry (including but not limited to the FDCPA, FCRA and CFPB).

May also be responsible for specialized processes, including, but not limited to.

Conducting dispute investigations on behalf of a client.

Pulling and executing internal reports and e-Oscar reports.

Physically scanning and assigning disputes to team members and forwarding dispute documentation for client review.

WHAT YOU MUST POSSESS

High School Diploma or GED required

Must able to type 40 wpm, and also have 10-Key experience

Must have excellent, professional oral and written communication skills

Be able to work in a fast-paced environment where top priorities change regularly

Good problem-solving and analytic skills

Effective time management and organizational skills a must

Microsoft Office experience (Outlook, Excel, word)

Nice To Have:

College degree or coursework is a plus

Experience working in a legal setting

Experience with CUBS (Columbia Ultimate Business Systems) collection system is a plus

Experience with Pacer

WHY HARRIS & HARRIS?

Harris & Harris is a premier, full-service revenue recovery firm headquartered and founded in Chicago, IL. Founded in 1968, we have been in business for more than 50 years, and we specialize in the utilities, government, and healthcare markets.

The family business Sam Harris started is now a firm of more than 500 hundred employees including collections professionals and customer care representatives who employ the latest technology and best ethical practices to help businesses recover revenue and provide world class customer service.

We take pride in knowing what it takes to turn a call from "average" to "excellent." We have been delighting clients and customers for decades thanks to our outstanding employees. They make the difference every day, shift, and call and transform challenges into victories.

At Harris & Harris, we’re proud to be an organization where everyone is welcome and can be their authentic selves at work. We’re passionate about celebrating the differences that make each of us unique. Our culture focuses on our employees and we look for opportunities to recognize and celebrate together. We are an organization that cares about our people. From monthly activities, bonuses and contests, to competitive wages and benefits, we foster an environment where we employees feel valued.

We also are an organization that believes in the power of giving back. Our internal cross functional committee, Harris Cares, guides our philanthropic activities. We have partnered with organizations such as One Warm Coat, Greater Chicago Food Depository, American Cancer Society, Bright Pink, The Heat and Warmth Fund (THAW), and Operation Stars and Stripes. Most recently we have partnered with local schools and charitable organizations to give back to our communities including the American Heart Association, Habitat for Humanity, A Just Harvest, and R. Nathaniel Dett Elementary School.

At Harris & Harris, everyone is important, and one person can make a difference for their colleagues, for our clients, and for our company. We look forward to hearing from you!

Harris & Harris is an equal opportunity employer. Applicants will not be discriminated against based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal law

Full-time