M Club Lounge Attendant

Job Description

Description:

Club Lounge Attendant

Part-time

We are seeking a friendly and professional Club Lounge Attendant to join our team. The Club Lounge Attendant will be responsible for providing exceptional customer service to our guests and ensuring that they have an enjoyable experience at our club lounge.

An ideal candidate will be familiar with the area as guests will need directions and recommendations for local attractions.

Responsibilities:

Greet guests as they arrive at the club lounge and provide them with a warm welcome

Assist guests with any questions or concerns they may have

Address guest inquiries, complaints, and special requests promptly and professionally

Maintain a clean and organized lounge area

Ensure that all food and beverage items are stocked and replenished as needed

Club Lounge Attendant will be responsible to serve beer and wine

Monitor guest activity to ensure that all guests are following club policies

Provide recommendations for food and beverage items to guests

Ability to multitask and work in a fast-paced environment

Knowledge of food safety and hygiene standards (certification is a plus)

Maintain accurate records of lounge usage, inventory, or guest preferences as needed

Collaborate with other hotel departments (e.g., front desk, housekeeping, F&B) to ensure seamless service

Perform routine cleaning tasks such as clearing tables, wiping surfaces, and restocking supplies

If you are a friendly and outgoing individual who enjoys providing exceptional customer service, we encourage you to apply for the Club Lounge Attendant position. We offer competitive pay, excellent benefits and a positive work environment.

Compensation

Competitive hourly wage, commensurate with experience.

This job description is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor. Requirements:

Requirements:

Previous experience in customer service or hospitality preferred

An ideal candidate will be dependable, punctual and trustworthy and should be at least 21 years of age.

Excellent communication and interpersonal skills

Ability to work in a fast-paced environment

Strong attention to detail

Ability to work a flexible schedule, including evenings and weekends

Ability to stand, walk, and move around for extended periods

Ability to lift and carry items up to 25 lbs.

Part-time