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Head Chef and Catering Operations Manager

Company:
Live Nation Entertainment
Location:
Cardiff, United Kingdom
Posted:
July 09, 2025
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Description:

Job Summary:

Company: Live Nation

Location: Utilita Arena Cardiff

Reports to: General Manager

Working Hours: Full time

Job Type: Permanent

Role Description

To manage and develop all aspects of the culinary experience within the Utilita Arena Cardiff.

Curate bespoke menu offerings for our outlets including, but not limited to our L2 Restaurant, Re:Fuel Quick Service food outlet and our selection of corporate, private and hospitality bookings

Be responsible for the recruitment, development and rota of our casual kitchen, catering and waiting team.

Ensuring that the purchase, storage, production and service is to the highest standard and in line with the clients’ requirements, whilst ensuring that maximum profitability is met and that all controls that are required by law are in operation

Take on responsibility for the management of food hygiene and compliance for all food outlets

Who you are

Competencies / Skills / Knowledge / Experience

Essential:

Strong experience of working in a multi- facetted catering environment

Large volume catering experience providing high quality products

Experience in developing menus, offerings and new products

Proven ability to plan /cost and execute a wide variety of menus in different styles in keeping with prevailing trends

Knowledge of food safety / health and safety legislation / allergens including food hygiene qualification

Proven ability to manage a successful team within a large multi-departmental structure

Ability to work with other in-house teams to offer bespoke options in line with client requirements

Desirable:

Industry awareness

Proficient in the use of MS Office

Behaviours

The following attributes determine how the role will be carried out and are required to be a success

Ability to adapt approach to fit with developing business needs

Creative in thinking and approach

Communication skills

Strong leadership qualities

Attention to detail and calm under pressure

Ability to work to strict pressured deadlines

Desire to develop & expand catering offering in the venue

What the role includes

To ensure the highest standards of food production and presentation at all times

To ensure implementation of operational standards including supply, purchasing, preparation, production and service, ensuring that all associated health and safety due diligence requirements are met

To ensure that the control and accounting procedures required are managed and met

To be fully conversant with food costing, gross profits, p/l accounts

To play a key role in developing all aspects of the venues catering offering by working closely with the relevant departmental heads to achieve enhanced reputation and increased sales across the venue portfolio

Work towards meeting and exceeding financial targets designated by senior management

To recruit all staff needed to run the kitchen and areas under your management (including L2 Restaurant) and carry out inductions into the department in line with company policy, recording all training given

To be fully conversant with and be able to implement the required standards of Hygiene to comply with EHO audits thereby achieving the required standards of Hygiene and Cleanliness in all food production areas, using products and cleaning schedules as required

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

APPLICATION DEADLINE: Monday 21st July 2025. We reserve the right to close applications at anytime.

JR-81850

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