Front Office Coordinator

Greet and register patients and visitors in a courteous, professional manner

Manage incoming calls by directing them appropriately and documenting messages with accuracy

Verify insurance coverage and collect required patient information and forms

Coordinate and confirm appointments for equipment pickups, fittings, or consultations

Handle referral processing and communicate with physicians and insurance representatives

Keep patient records updated and compliant with HIPAA and office standards

Complete administrative duties such as filing, faxing, and scanning documents precisely

Track medical equipment orders, coordinate deliveries, and assist with inventory tracking

Receive and process payments from patients, ensuring proper documentation and receipts

Provide administrative support to the billing team, including insurance follow-ups and data entry

Maintain a clean, orderly, and fully stocked front desk area at all times