Collections Specialist

Job Description

Description:

Classification (FLSA Status) Non- Exempt

Reports to Revenue Cycle Manager

Summary/Objective

Specialist will work strictly with Midatlantic Endoscopy in pre- collecting for diagnostic procedures in addition to post collecting for Midatlantic Endoscopy service area for balances that are pt. responsibility. Specialist will also verify eligibility as well as calling the pt. for payment and or Updated insurance information.

Specialist will report all issues to Revenue Cycle Manager as needed.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Post Midatlantic pre-payments/post- payments, verifying insurance eligibility and pt. responsibility, but not limited to:

Organizational, written and oral communication skills

Knowledge of tracking and use of Epic resources for identifying and resolving discrepancies, in a timely manner

Able to focus and pay close attention to detail

Able to work independently or as part of the team

Good mathematical skills

Good time management skills to meet deadlines for end of month

An understanding of Microsoft Word and Excel

Answer any general questions asked by staff and or patients

Update Epic accounts with accurate information

Turn payment batches in daily to Cash recon specialist for balancing.

Use of Epay CC online payment Center

Competencies

Requires well developed organizational skills and basic office operations to assure appropriate documentation and follow-through to meet the department needs.

Demonstrates a focused attitude. Committed to providing excellent service to all patients, staff, and visitors. Willingness to assist with genuine interest in the well-being of others.

Ability to evaluate a variety of situations and make timely decisions – made independently or with appropriate assistance. This includes analyzing data to best determine the appropriate assistance needed, i.e., resolving discrepancies.

Must demonstrate ability to work in fast-paced, deadline-oriented environment where the ability to meet deadlines is a must with constant communication required.

Demonstrates proficient computer skills including accurate data entry into Microsoft Excel, as well as documentation and communication through Microsoft Outlook.

Supervisory Responsibility

None

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Travel

None

Work Authorization/Security Clearance

Must be authorized to work in the US for any employer

AAP/EEO Statement

US Digestive Health is an Equal Opportunity Employer. USDH does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check. In addition, a drug screen will be required. TB testing will also be required for all patient-facing roles.

EEO Statement

At US Digestive Health, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. US Digestive Health is committed to assuring equal employment opportunities to all employees and applicants.

US Digestive Health is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers.

Disclaimer

This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position.

This organization participates in E-Verify.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

Work Location: In personRequirements:

Education and Experience

High School Diploma or equivalent

Minimum 3-5 years of experience in Epic batch payment posting and EPIC Registration updates, preferred but not required.

Part-time