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Front Office Admin / Receptionist

Company:
Pathways
Location:
Charlotte, NC
Posted:
July 12, 2025
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Description:

Who we are looking for

We are seeking a talented individual who shares our focus and dedication for those who we serve and support. This is a role that is key for service delivery within the Pathways to Life, Inc program areas and designed to truly make a difference in the lives of the people that are served improving both quality of life and independence for those members. The Front Office Administrator is our first touch with our members and staff alike and vital for proper operation on a daily basis.

What will you do

The Front Office Admin/Receptionist is an energetic and organized individual who supervises and oversees all the daily intake activity including administrative tasks that help the office to operate. In addition, you will provide vital program support to leaders ensuring files are complete, schedules are accurate, and members have proper access to programing to ensure movement within the wellness continuum. You will have the opportunity to collaborate with the employee teams and share in the overall clinical success of members. Through transferrable skill obtained from pervious employment in healthcare, you will show meaningful engagement in interactions with members with mental health diagnosis including scheduling appointments, chart management and positive communication.

Additionally, you will assist in screening referrals and assignment of further services within the Pathways to Life, Inc programs.

Qualifications to join a winning team

If you are ready to make a difference in the lives of those within the full scope of programing with Pathways to Life, Inc. we encourage you to apply if you

High School Diploma/GED; AA Degree preferred.

Minimum three (3+) plus years of Secretarial/Administrative Assistant experience in a

mental health, or social services environment preferred Pathways to Life, Inc. offers comprehensive compensation and benefits to full time employees including

Competitive compensation with regular performance feedback

Healthcare Insurance including Medical, Dental and Vision

Paid Time Off Who we are

Pathways to Life is a local wellness organization that is committed to helping individuals and families achieve wellness. We specialize in mental health, substance abuse, outpatient services, laboratory testing, medication management, and community & in-home mental health services for adults and children.

Since 2006 we have been providing quality services to our local communities through proven programs and treatment methods delivered to our clients by local + qualified professional staff who understand the importance of affecting positive change and restoring wellness in the lives of all that we serve.

What we believe

At Pathways to Life, our mission is to foster continual growth in the lives of those we serve, our colleagues, our culturally diverse communities and ourselves. Our efforts enhance recovery, wellness, self-determination and independence by providing person centered supports, advocacy and outreach efforts delivered with empathy and respect. Pathways prides itself on whole person treatment and we believe in our clients and staff having as many healthy resources as possible.

Physical Demands

Regularly walk

stand or stoop

occasionally lift, carry, push, pull

move objects weighing up to 25 pounds

regularly drive a motor vehicle.

Pathways to Life, Inc is an EEO employer - M/F/Vets/Disabled

Pathways to Life, Inc is an EEO Employer - M/F/Disability/Protected Veteran Status

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