IT Project Management & Business Analysis PM /BA

ROLE #1 - PROJECT MANAGER / BUSINESS ANALYST (PM/BA)

The PM/BA will oversee and manage IT projects, ensuring timely delivery and alignment with NYCDOE goals. This role involves both

project management and business analysis responsibilities.

Key duties include:

• Project Management: Lead and manage complex IT projects, ensuring timely delivery, adherence to contract requirements,

and achievement of project goals.

• Collaboration & Communication: Collaborate with clients, cross-functional teams, and stakeholders to define project scope,

objectives, and deliverables. Develop and maintain project plans, timelines, and resource allocation.

• Risk & Issue Management: Identify, document, escalate, and address risks and issues via DIIT’s approved processes and

systems.

• Documentation & Reporting: Draft, develop, and document project process flows, communication strategies, and status

updates. Archive all relevant documentation and manage supporting documents for audit-related activities.

• Stakeholder Liaison: Liaise with schools, Borough Technology Directors, Service Desk, DeviceHub, DAAP, and various

technical teams to seek and provide resolutions to stakeholders.

• Data Analysis: Work with relevant partners to help with data analysis and report analysis as required.

• Invoice Fulfillment: Review, manage, QA, and prepare supporting documents for invoice fulfillment for senior leadership

signoffs and approvals for payment.

MINIMUM REQUIREMENTS:

• Experience:

o 6+ years of Project Management and Business Analysis experience.

o 5+ years of experience in customer service and client-facing roles.

o 6+ years of experience documenting project deliverables.

• Skills:

o Proficiency with Microsoft Office (Word, Visio, Excel, Project).

o Strong communication skills.

o Detail-oriented with a focus on process and quality.