Here at Apex Marketing Solutions, we are a sales and business development firm that specializes in community-based outreach campaigns designed to connect local communities with premier brands on a personal level. Our team is dedicated to establishing bridges between brands and consumers through cost-effective customer enrollment and outreach initiatives. We are currently seeking a passionate and motivated Telecom Customer Service Associate to join our team and advance our mission to promote products and services through targeted customer enrollment and outreach campaigns within the Torrance, CA area.
Telecom Customer Service Associate Responsibilities:
● The primary responsibilities of the Telecom Customer Service Associate include fostering strategic relationships and supporting the sales team
● Execution of outreach campaigns to enhance productivity, generate interest, and drive sales for designated programs.
● The Telecom Customer Service Associate will collaborate closely with the sales team to develop and implement strategies aimed at effectively engaging with the community.
● Support the sales team in achieving their monthly, quarterly, and annual growth targets and enrollment goals by organizing customer enrollment outreach campaigns.
● Engage in continuous training focused on program knowledge, community outreach, sales, and compliance.
Telecom Customer Service Associate Requirements:
● Diploma or Equivalent
● Preferred: 0-3 years of experience in community outreach, customer service, or sales.
● Strong communication, public speaking, and presentation skills are essential.
● Ability to achieve goals with minimal supervision and handle confidential information effectively.
● Must be confident when working under pressure and managing multiple tasks in a fast-paced environment.
● Capable of team building and motivating staff.
● Reliable transportation and punctuality are required.