Desired Competencies (Technical/Behavioral Competency)
Exp Range- 8-10 yrs
Hiring Location- Pune
Must-Have**
8-10 years of hands-on experience with Citrix Virtual Apps and Desktops (CVAD) and Citrix DaaS.
Proven expertise in Azure Virtual Desktop (AVD) architecture, deployment, and management.
Experience with App Attach migration and application delivery in AVD environments.
Strong knowledge of Azure Virtual Desktop (AVD), FSLogix, and profile management.
Familiarity with PowerShell scripting for automation.
Hands-on experience with cloud migration projects (Azure).
Excellent troubleshooting, analytical, and problem-solving skills.
Strong communication and collaboration abilities.
Manage Citrix DaaS solutions with a focus on scalability, security, and performance.
Lead AVD migration projects, including App Attach implementation and optimization.
Configure and optimize Citrix Virtual Apps and Desktops, including policies, profiles, and resource allocation.
Troubleshoot and resolve complex Citrix DaaS and AVD issues.
Collaborate with cross-functional teams to deliver seamless virtual workspace experiences.
Ensure compliance with security standards and best practices in virtual environments.
Provide technical documentation and knowledge transfer to internal teams.
Good-to-Have
Experience with Intune, Endpoint Manager, and Azure AD integration.
Handson experience on Nerdio
Certification in Citrix, Azure, or related technologies.
Responsibility of / Expectations from the Role
Proactive in identifying, investigating and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution
Scripting and Automation
Production Support
Incident management- When required they will take responsibility receiving calls and incidents at the services desk. They assist in analyzing, assigning and escalating the support calls. They also provide telephonic support to clients where required.