waitress

a hospitality professional who provides table service in restaurants, cafes, and other food-serving establishments

Key Responsibilities of a Waitress:

Greeting and Seating Guests: Welcoming customers, providing menus, and seating them at appropriate tables.

Taking Orders: Memorizing or writing down food and drink orders accurately, and answering questions about menu items.

Serving Food and Beverages: Delivering orders promptly and ensuring accuracy, and providing recommendations or suggestions.

Customer Service: Maintaining a positive and helpful attitude, addressing customer needs and concerns, and ensuring a pleasant dining experience.

Maintaining Cleanliness: Clearing tables, wiping them down, and ensuring the dining area is tidy.

Handling Payments: Presenting bills, processing payments, and managing cash transactions.

Collaboration with Kitchen: Communicating with kitchen staff about orders, special requests, and any issues or delays.

Upselling and Promoting: Suggesting additional items, specials, or desserts to increase sales.

Problem-Solving: Addressing customer complaints or issues and finding solutions to ensure satisfaction.

General Support: Assisting with other tasks as needed, such as refilling water glasses, stocking supplies, or assisting with other service duties.