receptionist

Greeting and Directing Visitors:

Welcoming visitors in a professional and friendly manner.

Directing visitors to the appropriate person or department.

Ensuring a welcoming and organized reception area.

Maintaining visitor logs and issuing badges when necessary.

Answering and Managing Communications:

Answering incoming phone calls promptly and professionally.

Screening and routing calls to the appropriate personnel.

Taking detailed messages and ensuring they are delivered accurately.

Managing voicemails and returning missed calls.

Administrative Support:

Scheduling appointments and managing calendars.

Handling incoming and outgoing mail and packages.

Maintaining office supplies and ordering replacements as needed.

Assisting with basic tasks like photocopying, scanning, and filing.

Potentially handling travel arrangements and expense reports.

May assist with basic data entry or other clerical duties.

Customer Service:

Providing information to visitors and callers.

Addressing inquiries and resolving basic customer issues.

Creating a positive and helpful experience for all.

May handle customer complaints or escalate them as needed.

Additional Responsibilities:

May be responsible for maintaining the cleanliness and organization of the reception area.

May assist with coordinating maintenance or repairs for the office.

May be involved in organizing meetings or events.

May be responsible for managing office security procedures