Resident Service Coordinator - Rowan Towers

Job Description

CRM Residential has been a trusted name in the property management industry for over 46 years specializing in affordable housing. Our success story is a testament to the dedicated and talented individuals who have chosen to build their careers with us. We take great pride in our values, and we live and breathe them every day.

Working at CRM Residential is so much more than a job, it is a career with purpose. No matter what department or level of the company you join, our mission is to provide a comfortable and reliable home environment for those who need it most and to provide excellent service to our customers. You will make a difference.

Why Join the CRM Residential Team:

Comprehensive Health Coverage

Retirement Savings with employer contribution

Bonus Potential

Paid Time Off (PTO)

Company Paid Holidays

Once eligible for enrollment, the company will contribute a Safe Harbor match of 3% of your compensation to your 401(k) account, regardless of whether you choose to make your own contributions

Pay Rate: $31-$33 per hour

What You’ll Get To Do:

The Resident Services Coordinator will comply with established policies and authorized approval. Resident Services Coordinator’s responsibilities include, but are not limited to the following:

RESPONSIBILITIES

The Social Coordinator is the first contact for resident assistance.

Plan and organize programs and activities in a Senior building such as health fairs informational seminars and activities to promote a sense of community.

Promote resident participation in educational and social programs.

Assist residents with individual needs and working with the management team to maintain a quality standard of living.

Establish and maintain a resident resource directory and provide guidance to residents when needed.

Complete reports and preserve documentation on services provided.

Assist with housekeeping issues, send notices and provide classes when needed..

REQUIREMENTS

Qualified Candidate must possess:

Computer Skills (Google, Microsoft, etc.)

Dedicated Self-starter

Excellent Communication, and People Skills with an upbeat personality

Strong organizational capabilities and multi-tasker

Innovative approaches to problem solving

Working knowledge of the Microsoft Office Software

High School Diploma or equivalent required

2 years experience in property hospitality or customer service

Knowledge of fair housing laws and regulations

Provide general case management, intake, and referral services to residents in need of assistance

Ability to speak Spanish is a plus

Full Time Schedule: 8:30am-5pm, Monday-Friday

Valid driver's license and reliable transportation

About CRM Residential:

CRM Residential is an award-winning full-service property management company which professionally manages 11,000+ apartments valued in excess of one billion. We are exclusively third-party so there is no conflict of interest between the properties that we manage for our clients and our own properties, because we do not own any properties. Our focus is dedicated to our clients.

We are an equal opportunity employer and welcome applicants from all backgrounds to apply. If you have a passion for a position in property management and a desire to work for a reputable company, we encourage you to apply for this exciting opportunity.

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Full-time