Service Porter

Job Description

Service Porter

Life is short - work someplace awesome! We take great pride in providing exceptional customer service. We have 1 full-time position available at our Serra Chrysler Dodge Jeep Ram Traverse City location. Starting pay is based on experience.

A little history...

"Take care of the customer and your employees, and the rest will take care of itself." -Albert M. Serra

Serra Traverse City is proud to be part of Serra Automotive, one of the top ten privately-held retail automotive groups in the nation. In 1973, founder Albert M. Serra began with a single Chevy store and a people-first philosophy. Within five years, the dealership achieved Top Five status in the United States and, in the process, fine-tuned a solid formula for growth and an unquenchable passion for success. Following sound operational strategies, Serra Automotive has managed steady expansion in economies both struggling and strong.

Today, Serra Automotive operates in seven states and employs over 2,200 people. The network includes 44 dealerships and represents 56 automotive franchises, making it a formidable force in the $1 trillion automotive retailing industry.

Essential Duties

Greet and welcome service customers in a friendly and courteous manner.

Identify and direct Service Advisor to their customer.

Install disposable seat covers and floor mats in all vehicles taken in for service.

Drive vehicles from the service lane to their proper places in the service parking lot.

Deliver the keys and repair order hard copies to the appropriate Service Advisor's workstation immediately after parking a vehicle in the service parking lot.

Maintain the parking lot in a neat and organized manner.

Retrieve customer vehicle from the parking lot when their bill is paid.

Inspect each vehicle for damage prior to parking for service and when retrieving after service for lot damage that may have been done during the vehicle's stay in the Service Department. Report any damage to Advisor and or management immediately.

Wash vehicles.

Run any necessary errand required by the service department.

Pick up and delivery of customer vehicles

Transport customers and dealership personnel as needed

Maintains building and ground as needed

Job Requirements

Must have valid driver's license with clean driving record.

Ability to drive both manual and automatic vehicles.

Ability to follow both oral and written directions and instructions.

Ability to read road maps, use of GPS whenever necessary.

Maintain regular and prompt attendance.

Positive attitude demonstrating courtesy to all customers.

Working Effectively With Others

Promotes a productive working relationship with others.

Generates pride and commitment within the department.

Promotes cooperation and teamwork through actions.

Maintains positive working relations.

Benefits

Competitive compensation

Medical, Dental, Vision - 1st of the month following 60 days

HSA

Short/Long term Disability

Voluntary Lift - Employee, Spouse, Child

401(k)

Employer Paid College Education for Employees, Spouses, Children and Step-Children

Employee Assistance Program (EAP)

Paid time off

Paid holidays

Employee Discounts - Sales/Service/Parts

Job Type:

Full-time

Interested? Here's how to apply!

If this position sounds like the right fit for you, the next step is to fill out our online application.

Don't worry, the application is pretty simple! You won't be asked to provide every nit-picky detail of your entire work history.

Upload your resume and answer a couple of questions to help us get to know you better.

Then your application process will be complete!

Have questions before applying?

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Full-time