Site Reliability Engineer - Video on Demand/Streaming Event Support

Support event operations by ensuring network, video on demand and streaming processes run smoothly during critical events. Develop and maintain automation scripts, tools, and integrations to streamline workflows and improve operational efficiency. Monitor event-related systems and infrastructure to quickly identify and resolve issues. Collaborate with cross-functional teams to enhance existing pipelines and drive innovation in video on demand and streaming event workflows. Troubleshoot and resolve technical issues as they arise, ensuring minimal disruption to events. Contribute to the continuous improvement of operational processes through automation and scripting. Stay up-to-date with industry trends and best practices in DevOps, automation, and event support.

Deep knowledge of HTTP Streaming, Digital Rights Management, and related video playback technologies

Experience integrating with content delivery networks (CDNs)

Proficiency in at least one programming/scripting language (e.g., Python, C++, JavaScript).

Experience with automation tools and technologies (e.g., Jenkins, Ansible, Saltstack, Terraform).

Strong understanding of API/REST integration and working with cloud-based services.

Familiarity with DevOps principles, including CI/CD pipelines, containerization, and infrastructure as code.

Ability to work effectively under pressure, especially during events or critical deadlines.

Excellent problem-solving skills and a proactive approach to troubleshooting.

Familiarity with video streaming technologies or content delivery networks (CDNs) is a plus.

Ability to work onsite 5 days a week.

5 years of professional experience.

Previous experience in a video on demand or streaming event support role or similar.

Experience with cloud platforms (AWS, Azure, GCP).

Knowledge of networking concepts and protocols.

Familiarity with video encoding/transcoding technologies.

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $135,400 and $250,600, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.