Indirect Loan Processor

Position Summary:

Indirect Loan Representative serve as a liaison between the Indirect Finance Network and the credit union. Loan processors are responsible for processing various loan applications, gathering background information and analyzing application information submitted by dealerships/merchants. Processors are also responsible for submitting payment to dealerships/merchants and balancing Indirect general ledger accounts. All loans funded are also audited for accuracy. Lead Loan Processors will also assist in Managing the performance of the other processors and conducting internal audits of completed loan files. Leads will also be required to assist the buying department when needed by underwriting incoming applications and maintaining dealer relationships.

Duties and Responsibilities:

Underwrite all indirect loans in accordance with goals and standards for the department.

Process all dealer payments, and balance IP’s GL accounts.

Audit loan files and dealer contracts.

Contact dealer and member for verification and fraud protection.

Verify member has insurance on new purchase.

Enter all member information into information systems and submit payments to dealers.

Lead Processors will assist in the day-to-day operations of the Department, including mentoring others and managing performance of the Loan Processors.

Knowledge, Skills and Abilities:

Knowledge of Consumer Lending and Loan Processing.

Knowledge of Dealer indirect financing process.

Loan Underwriting knowledge

Strong Organizational skills and multi-tasking skills.

Ability to gather complete, accurate information.

Attention to detail.

Ability to build rapport, answer questions, and resolve problems.

Telephone Communication skills

Strong numeric aptitude and analytical skills

Computer skills

Skills in training and coaching for Lead positions highly desired.

Education and Experience:

High School Diploma. Associates or bachelor’s degree in business, Economics, Finance or similar field desired.

Consumer Lending experience

Experience underwriting and processing loans a plus.

Experience working with dealerships, indirect financing desired.

Experience working in a phone-based sales/service environment a plus.

Physical Requirements (with or without accommodation):

Long periods of sitting will occur regularly.

Occasional lifting and/or moving 15 lbs. or less.

Occasional bending, stooping, or crouching may be required.

This job description is not a complete statement of all duties and responsibilities comprising this position.