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Endpoint Engineering Manager

Company:
Vichara
Location:
South Miami, FL
Posted:
July 22, 2025
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Description:

Job Description

Company Description

Vichara is a Financial Services focused products and services firm headquartered in NY and building systems for some of the largest i-banks and hedge funds in the world.Job Description

Position Responsibilities

Lead, mentor, and develop a team of 6-10 Endpoint engineers.

Establish performance goals, conduct regular evaluations, and provide ongoing feedback

Cultivate an environment that emphasizes continuous improvement, exemplary customer service, and technical excellence

Oversee the design, implementation, and maintenance of Endpoint infrastructure

Manage inventory for Endpoint hardware, software licenses, and support tools and perform regular audits

Develop and enforce standardization policies for Endpoint hardware and software and ensure timely imaging and reimaging of workstations is performed

Autopilot configuration and implementation

Manage Citrix Engineering Infrastructure.

Knowledge of Citrix Cloud would be big Plus.

Manage Office365 Infrastructure.

Lead team for Windows 11 Migration

Tanium Administration

Understand and able to properly administrate Deploy, Comply and Provision.

SCCM Administration

Creating and managing endpoint boundary groups across one or more distribution points

General monitoring of site health via SSRS, log files and the SCCM console

In-Console upgrade and client agent upgrades

Manage and configure user and device collections creating query-base collections

Route and escalate technical issues to appropriate technical support areas. Collaborate with technicians on root cause analysis investigation and needed communicate with technicians on end-user support matters.

Participate and provide support with IT and business projects

Maintain overseeing of all systems owned by Endpoint Support Engineering team

Provide system analysis for reported issues, including consulting with users. Act as the team escalation point of contact for technical issues

Manage testing activates for workstations, laptops, VMs and other dependency systems across the enterprise for patching and vulnerabilities

Monitor the Endpoint services engineering queue thru the service desk system to maintain 100% satisfaction and troubleshoot and address incidents and requests to meet SLAs

Oversee configuration site collection maintenance Windows Configuration power management rules

Oversees deploying operating system Image (primary windows 10) via SCCM OSD. This includes:

Configuration of WDS, configuration PXE, configuring VM build environment and integration with MDT and Tanium provision System

Build/capture/update windows 10 and 11 images

Creating and managing distribution points accordantly

Creating a deployment task sequence

Must be capable of high-level troubleshooting

Implement CIS Benchmark Security standards for Windows and Mac OS

Develop plan for Endpoint Hardware and Application Standardization.Qualifications

Qualifications

Must have Windows team management experience

Must have High level troubleshooting Windows Endpoint OS

Must be knowledgeable in SCCM and/or Tanium

Must be proficient in Powershell

Python and/or other programming language is a plus

JAMF Pro administration is a plus

High level troubleshooting MacOS is a plus

SKILLS/KNOWLEDGE/ABILITIES:

· Industry standards practices

· Attention to details and accuracy

· Collaboration and teamwork skills

· Prioritization and time management skills

· Strong communication and documentation skills

· Strong attention to detail and accuracy

· Ability to work with Cross-functional teams

· Ability to learn and adapt to new technologies

Possesses strong detailed analytical, problem solving and results oriented skills

Ability to work learn an adapt to new technologies

EDUCATION and/or EXPERIENCE

At least 3+ years scripting in PowerShell

A+ Certification preferred or equivalent

Security+ preferred or equivalent

Network + preferred or equivalent

JAMF 100, 200, 300, 400 is a plus

Additional Information

Compensation - $175K

Benefits:

Extended health care

Dental care

Life insurance

Full-time

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