Remote Inside Sales Engineer - (Ohio)

Full-time

Description

Lenze is a global manufacturer of electrical and mechanical drives, motion control and automation technology - offering products, drive solutions, complete automation systems, and engineering services and tools from one single source. We accommodate support to the customer throughout the entire machine development process – from the control system to the drive shaft, from the initial idea to after-sales.

Our products can be found in many industries, including automotive, packaging, material handling and logistics, robotics, and commercial equipment (pumps/fans). A global network of distributors and representatives makes Lenze Americas perfectly positioned to meet the motion control needs of customers worldwide. Lenze Americas, the American subsidiary of Lenze SE of Germany, is headquartered in Uxbridge, Massachusetts; corporate global headquarters are in Hamelin, Germany.

Position Summary: The Inside Sales Engineer is responsible for assisting the Field Sales organization in assigned regions by meeting the needs of current and future Lenze customers. This person will provide guidance to the sales team by assisting with their questions and customer needs.

Position Title: Inside Sales Engineer

Location: Remote OH or IL

Base Earnings: $71,300- $79,000 plus 25% Bonus Incentive

Key Responsibilities Include:

Partner with field sales, repair, and other internal groups to service customers

Provide guidance to the Sales team and be the main point of contact to questions and concerns

Manage heightened situations for themselves and the team

Prepare quotes using various resources (BOM’s, Visio diagrams, etc.)

Facilitate internal pricing support in CRM

Maintain customer data in CRM

Update vendor metrics and forecasts

Maintain data on price deviations

Coordinate safety stock levels with Operations and customers

Provide updates to appropriate internal teams in preparation for customer meetings

Participate in planning/sales sessions with the global focus group leads to discuss the sales funnel, issues and North America needs.

Serve as the main point of contact with client during the execution of projects and programs. Prepare project progress reports and routinely communicates with clients on the status of projects.

Assist the Field Sales Team with:

Quotations

Pricing/Price Negotiation Support

Bill of Material preparation

Repair documentation

Return documentation

CRM data entry for responsible accounts

Vendor scorecard and forecast

Maintain price deviation

Forecast and safety stock levels

Spare parts quotation

Customer call preparation

Requirements

Bachelor's degree in Technical Field Degree in Engineering (Electrical, Mechanical or Mechatronics) preferred

Microsoft Office

Preferred: CRM Tools, SAP

At least 3 years of Industrial Automation customer facing experience

Successful customer interface both on the phone and in person

Competitive Benefits:

Blue Cross Blue Shield Medical and Dental Insurance - PPO and HMO Options

FSA, HSA options

Eyemed Vision Insurance

401(k) with up to a 4% company match with Fidelity

Paid Time Off

10 company paid holidays

Company paid short term, long term, and AD&D insurance

Up to 8 weeks paid parental leave after one year of service

Supplemental insurance plans (Identity theft, cyber protection, additional life, etc.)

Tuition reimbursement

Lenze is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.