IT Operations Engineer S2

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Job Title:IT Operations Engineer S2

Department:Health System Shared Services Desk Top Support

Scope of Position

Responsible for operational engineering functions within the Information Technology Security Operations team. The ITService Support Team is within OSUWMC Business Technology Services, which is committed to assisting The Ohio State University Wexner Medical Center (OSUWMC) and its patients.

Position Summary

Contributes in the administration, maintenance, planning, development and implementation of integrated technology solutions that support and enhance the information technology systems and applications for the Wexner Medical Center. Responsible for the operational engineering, maintenance, configuration, integration, performance optimization, and end-to-end testing of information technology platforms to ensure stability, reliability and acceptable performance. Plans and validates upgrades of information technology systems, applications and platforms in accordance with ITIL best practices. Responsible for enterprise monitoring with a focus on proactive response, operational resiliency, iterative improvements in efficiency and error elimination. Contributes to operational goals through proactive maintenance, patching, upgrades and platform refresh. Researches current and developing technologies to provide technical guidance pertaining to the capabilities, limitations and requirements of information technology platforms.

Minimum Qualifications

For Hire:

Degree in Computer Science or related field desired, and or at least 2 years of experience in one or more of the following categories: cloud, network engineering, server engineering, endpoint engineering, database systems, midrange systems, storage engineering, infrastructure engineering.

Must possess excellent interpersonal communication skills

Experience using Microsoft 365 and ServiceNow

Knowledge of Windows Server Administration

Knowledge of Microsoft Azure Active Directory

Knowledge of Microsoft Cloud App Security

Familiarity with security concepts such as CASB, DLP, Conditional Access Policies

Knowledge of troubleshooting methodologies, enterprise monitoring software suites and log management/review

Knowledge and practical application of Layer 2-4 networking standards

Familiarity with software-defined networking concepts

Familiarity with wireless networking platforms

Knowledge of PaaS, IaaS and SaaS

Experience with hypervisor virtualization (VMware and Hyper-V)

Knowledge of software-defined storage (VSAN/VVOLS)

Familiarity with Python, APIs, and PowerCLI/PowerShell

Knowledge of VMware vRealize Automation and vRealize Operations

Familiarity with ITIL best practice guidelines desired

Required certifications within 1 month of hire: Azure Fundamentals or equivalent

Additional Information:

Location:Ackerman Rd, 640 (2432)

Position Type:Regular

Scheduled Hours:40

Shift:Varying Shifts

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions .

The university is an equal opportunity employer, including veterans and disability.

Permanent