Contract Analyst

Job Title: Service Contract Administrator

Location: Onsite/Brea, CA

Duration: 6+ Months

Job Type: Contract (Through the end of the year, potential extensions. This is 30 hours a week job.)

Top 3 Required Skills

Service contract processing and administration

Communication and customer engagement

ERP/CRM system usage and data entry

Must-Have:

Experience with service agreement processing

Strong organizational and documentation skills

Effective communication (verbal and written)

Ability to meet deadlines and manage workload independently

Basic knowledge of ERP and CRM systems

Key Responsibilities and Duties

Process and manage all annual service contracts including invoicing, purchase order matching, and ERP entry

Maintain organized records of contracts, invoices, and supporting documentation

Ensure timely monthly invoicing to support revenue goals

Communicate with customers to facilitate contract renewals and resolve service-related inquiries

Use CRM tools to update work orders and customer data accurately

Coordinate with sales and service teams to collect purchase orders and identify upsell opportunities

Invoice customers for billable service calls and renewals

Ensure compliance with company policies and contract standards

Requirements:

Work Hours: Ability to work a consistent 30-hour schedule between 6 AM and 6 PM

Education/Experience: High School Diploma or equivalent with 2+ years of relevant experience

Communication: Excellent written and verbal communication skills