Information Systems Technician

Astera Health is seeking an Information Systems Technician to work collaboratively with the Information Technology Department.

This position is a Full-Time position scheduled at 80 hours per biweekly pay period, Monday-Friday 8:00am-4:30pm with on call rotation.

Astera Health offers a comprehensive benefits package including health, dental, vision, life and retirement. We also support work-life balance through benefits such as paid time off, short and long-term disability and our employee wellness initiative.

Some responsibilities of the Information Systems Technician include, but are not limited to the following:

Provides general end user workstation assistance

Troubleshoot and triage helpdesk tickets and phone calls with efficiency and timeliness

Collaborate and assist IT team on projects and tickets

Participate in an on-call rotation within the department

Provide end user training for applicable systems and software

Assist users with mobile devices and telephone troubleshooting

Install low voltage infrastructure

Maintain knowledge on current end user technology Education and experience required:

High School Diploma or GED

Or combined years of relevant education and experience to perform the essential duties of this position

Astera Health is an Equal Opportunity/Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.