Development Operations Assistant

The Dave Thomas Foundation for Adoption (DTFA) is a national nonprofit public charity dedicated exclusively to finding permanent homes for the more than 140,000 children waiting in North America’s foster care systems. Created by Wendy’s® founder Dave Thomas who was adopted, the Foundation implements evidence-based, results-driven national service programs, foster care adoption awareness campaigns and innovative grantmaking.

STATEMENT OF PURPOSE

Under the direction of the development data associate director, the development assistant will work in conjunction with the development team to assist with stewardship, data entry and administrative activities across the department. The development assistant is part of a high-performing team that implements a comprehensive development program identifying, cultivating, soliciting and stewarding annual, major and planned gift donors and prospects to support the needs of the Foundation’s mission.

ACCOUNTABILITIES

Works within donor management system to conduct gift entry, gift acknowledgment, record creation and updates and report generation consistent with the Foundation’s data entry standards

Provides support to the development data associate director on all data cleansing projects

Provides support to the tax receipt and gift acknowledgement processes

Assists with the execution of mailings as part of the Foundation’s stewardship communications plan, such as handwritten thank you notes, gift notifications, impact postcards, etc.

Documents stewardship activities in donor management system

Partners with the finance team on timely coding and posting of digital and mailed gifts

Assists with special projects as assigned

Requirements

KNOWLEDGE AND SKILLS

The following qualifications are representative of the knowledge, skills and/or abilities required to serve in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Exceptional organizational skills and notable attention to detail with the ability to manage multiple projects

Self-starter with the ability to operate independently and demonstrate strong time management skills

Demonstrated ability to establish and adhere to structure and routines while handling a high volume of work

Ability to maintain strict confidentiality with privileged information

Personal qualities of integrity, credibility and commitment to the mission

Flexible and able to multi-task; can work within a fast-moving environment

Excellent penmanship

Values diversity and supports an inclusive culture

EDUCATION AND/OR EXPERIENCE

Undergraduate degree preferred

1 + years of experience in a non-profit environment, preferred

Previous experience with a donor software system, customer relationship management database, accounting software, or similar database preferred

WORK ENVIRONMENT

No travel required

The Dave Thomas Foundation for Adoption is an equal employment opportunity employer and does not discriminate against any employee or applicant based on race, color, religion, religious beliefs, political affiliation, creed, HIV/AIDS status, ethnicity, sex, age, national origin, ancestry, disability, sexual orientation, gender, gender identity, gender expression, pregnancy, marital status, familial status, veteran/military status, predisposing genetic characteristics, domestic violence victim status, prior arrest or any other category protected by applicable law. Any employee who engages in such conduct is subject to disciplinary action, up to and including discharge.