Import Manager

Job Description

Company Description

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!Job Description

Scope of Position

To further develop the air and ocean import product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company’s policy and procedures.

Major Duties and Responsibilities

Operations

Create and maintain an effective department organization chart, which is designed for flexibility and growth.

Work with operations management on capacity, efficiency issues and status of the team.

Monitor and improve key departmental productivity indicators.

Stay current with developments and changes in regulations and company offerings

Have thorough knowledge of the Air and Ocean Import product.

Plan and support with huddles and monthly meetings to discuss market intelligence and delegate workloads within the team.

Attend the weekly branch Sales meeting and facilitate discussions on Ocean Import with market updates and trends.

Take an active role in the transition of new business/ updates to existing business

Finance

Review department P&L on a monthly basis and understand composition of clients, revenue per account

Grow department Revenue in line with District budget target and management expectations.

Preparation of annual department budget and execution to it

Ensure company credit procedures are followed and utilized effectively

Ensure accounting exceptions are cleared timely

People

Create a culture of teamwork, elite customers service and accountability

Conduct timely and effective annual reviews along with development plans for the team

Prepare, execute and communicate department tactical business plan and goals

Ensure all staff and positions have job descriptions, clear expectations and are working with structured development plans

Mentor and develop

Compliance

Promote compliance by diligently following all company policies, regulations and in being the role model of integrity and pride for all employees

Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations

Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and training

Customer

Maintain a healthy sales pipeline by driving the development of new business opportunities

Ensure customer requirements are documented and understood within the department

Ensure customer reviews and scorecards are completed and updated in CRM

Communicate clearly and often with sales, AM on market demands and department statusQualifications

Must have a minimum of 5 years experience leading teams

Must be legally authorized to work in the United States

Excellent written and verbal communication

Comfortable with numbers and basic mathematical skills

Experience and familiarity with Departmental Profit and Loss Statements

Ability to multi-task and prioritize throughout the workday

Strong market and competition knowledge

Strong organizational skills

Analytical with attention to detail

Effective interpersonal skills

Willingness to contribute to ad hoc projects and assist team members

Ability and desire to learn new software and technologies

Additional Information

Expeditors offers excellent benefits:

Paid Vacation, Holiday, Sick Time

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development Program

Growth opportunities within the company

Employee Referral Program Bonus

Full-time