Program Manager, General
Description:
Salary: $111,592.00 - $135,657.60 Annually
Location : County of San Diego, CA
Job Type: Regular - Full time
Job Number: 25357806
Department: Fleet Maintenance Support
Division: Administration
Opening Date: 06/27/2025
Closing Date: 7/7/2025 11:59 PM Pacific
Job Summary
The County of San Diego has a current opening for Program Manager, General Services.
This position may have a teleworking and/or flexible schedule available after an initial training period.
Interviews will take place the week of August 18th, 2025, and JOB OFFERs will be made the week September 1st, 2025.
The Program Manager, General Services, will be responsible for the planning, management, and oversight of Fleet Services operational and administrative activities within the maintenance, acquisitions, and contracts/compliance sections of the Fleet Services Division. This is accomplished through managing a team of Fleet Support Specialists within each section. This position will also have responsibility for coordinating workflow analysis and completing continuous improvement efforts to ensure quality services delivery. This role will oversee the establishment of work standards and operational objectives for the relevant sections of the Fleet Services Division. Duties and responsibilities include, but not limited to, the following:
Manage, plan, coordinate, and review Fleet Services administrative/operational activities as assigned.
Maintain and update all Fleet Services workflow processes as needed.
Oversee the establishment of work standards and operational objectives.
Manage direct report fleet support staff and review and coordinate workflow.
Perform re-engineering studies across the division to improve service delivery. For information on the Department of General Services, click here.
Click here to view the complete job description including minimum qualifications, working conditions, etc.
Ideal Candidate
The ideal candidate will have a bachelor's degree in business, public administration or related field and at least two years of program management experience. The ideal candidate will possess knowledge of advanced principles, concepts and methodology of a professional/administrative field acquired through substantial work experience or additional study at a graduate level.
Interview and Hiring dates
The timeline for this recruitment is outlined below:
Interviews, Job Offers and Background Process begin in August 2025. Note: Current County employees may be excluded from additional background screening.
Pre-employment Medical Screening: Approximately 3 days following successful background investigation results.
Anticipated Start Date: Start date will be based upon successful completion of medical screening or other mutually agreed upon date.
Minimum Qualifications
1. A master's degree from an accredited U.S. college or university, or a certified foreign studies equivalency in business public administration, or a closely related field; AND, four (4) years of increasingly responsible experience managing a service delivery program which included budget/fiscal accounting and operational program planning/analysis; OR
2. A bachelor's degree from an accredited U.S. college or university, or a certified foreign studies equivalency in the fields stated above; AND, five (5) years of increasingly responsible experience as described above.
Condition of Employment
As part of the County of San Diego's pre-employment process, prospective candidates will undergo a background check (including fingerprinting) and a pre-employment medical screening prior to beginning County employment. Additional types of background investigations may be conducted based on the job-related activities of the position. Current County employees may be excluded from this process.
Evaluation Process
Qualified applicants will be placed on a six (6) month employment list based on scores received during the evaluation of information contained in their employment application. Please ensure all information is complete and accurate as the responses you provide on the supplemental application questionnaire will be reviewed using an automated evaluation system. If you are successful in the initial screening process your application will be reviewed individually to confirm that the information you provided is accurate and qualifying. Reasonable accommodation may be made to enable an individual with qualified disabilities to perform the essential functions of a job, on a case-by-case basis.
The Department of Human Resources removes personally identifiable information from all recruitments. This practice, called Blind Applicant Screening, hides a candidate's personal information that could influence or bias a hiring decision. Personal information includes name, phone number, address, gender, age and race. This process helps contribute to a fair and equitable selection process leading to a more diverse and inclusive workforce.
The most highly qualified candidates, based on the evaluation results, will be referred for an interview. Be sure to include your experience in meeting the minimum requirements in both the Work Experience section and the Supplemental Questionnaire section of the Application. Resumes will not be accepted in lieu of the application Work History and/or supplemental questionnaire.
As an employer of over 19,000 employees, the County of San Diego is an organization committed to veteran hiring, retention, and professional development. We recognize the contributions and sacrifices made by our veterans and value the unique expertise and leadership qualities they bring to our workforce. We strive to provide veterans with the resources and tools necessary to maximize their employment opportunities, and to assist veterans with their transition into civilian life by applying the valuable skills, knowledge and training acquired in service to positions and career paths at all levels within our large organization. Click on the resource links below to learn more about how the County of San Diego supports its veterans.
Veteran's Preference PolicyThe County of San Diego offerspreferential credits for military service to assist qualified applicants in transitioning from military to civilian careers with the County of San Diego.
Military Skills Translator Do you need assistance translating your military experience into civilian experience? This tool can help!
The County of San Diego and its employees embrace the vision of: a just, sustainable, and resilient future for all. Our values include: integrity, equity, access, belonging, excellence, and sustainability. Each of which are infused throughout our operations. While also embracing a mission of strengthening our communities with innovative, inclusive, and data driven services through a skilled and supported workforce. Click here for more information on our Strategic Plan (sandiegocounty.gov) as well as our commitment to serve everyone, to build a Framework for the Future that will create a County that works for all.
Under California Government Code Sections 3100 - 3109, public employees are designated as disaster service workers. The term "public employees" includes all persons employed by the state or any county, city, state agency, or public district. Disaster service workers are required to participate in such disaster service activities as may be assigned to them by their employer or by law.
The County of San Diego is committed to valuing diversity and practicing inclusion because our diverse workforce is our greatest asset and our customers are our number one priority.
Click here to see the Management Benefits Summary (MGT)
01
Please be sure to answer the following questions in a thorough and complete manner. By checking the 'Yes' below, I indicate that I have read and understand the instructions for completing the supplemental questionnaire. I understand that the written responses to the supplemental question(s) listed below are required in order to evaluate my qualifications for this position.Do you understand this information?
Yes
No
02
By checking the 'Yes' response below, I indicate that I have read and understand the minimum qualifications of this classification AND the employment history section of this application details my qualifications. In order to receive credit, your work experience will be verified in the employment history section, please included the duties of your employment.
Yes, I understand and meet the minimum qualifications. I have included information (duties of my position) in the work history of my application, and attached a copy of my college diploma, official transcript, unofficial transcript, letter of completion, foreign equivalency certificate if education was obtained outside the US.
Yes, I understand and meet the minimum qualifications AND I have included this information (duties of my position) in the work history of my application.
No, I do not understand and do not meet the minimum qualifications AND I have not included this information in the work history of my application.
I do not meet any of the minimum qualifications.
03
MINIMUM QUALIFICATIONDo you have a master's degree from an accredited U.S. college or university, or a certified foreign studies equivalency in business or public administration, or a closely related field; AND, four (4) years of increasingly responsible experience managing a service delivery program which included budget/fiscal accounting and operational program planning/analysis?
Yes
No
04
MINIMUM QUALIFICATIONDo you have a bachelor's degree from an accredited U.S. college or university, or a certified foreign studies equivalency in the fields stated above; AND, five (5) years of increasingly responsible experience managing a service delivery program which included budget/fiscal accounting and operational program planning/analysis?
Yes
No
05
MINIMUM QUALIFICATIONDo you qualify using a combination of education and/or experience as stated above?
Yes
No
06
Please select from the following areas that you have experience with: CHECK ALL THAT APPLYNote: In order to receive credit you will need to provide a description of your experience in the follow up questions below.
Managing, planning, coordinating and reviewing administrative/operational tasks
Analyzing/improving data collection/reporting methods and contract or real estate contract systems
Creating/maintaining policies and procedures for consistent program operations
Directing purchasing, contracts, fleet management activities, and data analytics
Monitoring requests for appropriate staff assignments and prioritization
Delivering solutions to the client-departments that have been coordinated across internal divisions to ensure they are comprehensive and will meet the client-department's needs
I do not have experience in any of the areas above
07
Please describe the methodology you have used to manage, plan, coordinate and review administrative and operational tasks. In order to receive credit, please answer the question thoroughly. Your work experience and duties MUST be verifiable in the employment history section of this application. If you do not have this experience, indicate "N/A".
08
Please describe your experience developing performance metrics - including analyzing/improving data collection/reporting methods and, contract life-cycle and portfolio management systems, or fleet management systems. Please include how the data analysis, collection, and reporting you did informed daily operations and process improvement. In order to receive credit, please answer the question thoroughly. Your work experience and duties MUST be verifiable in the employment history section of this application. If you do not have this experience, indicate "N/A".
09
Please describe your experience administering fleet management programs. What methodology have you have used in creating and maintaining policies and procedures to ensure program consistency. In order to receive credit, please answer the question thoroughly. Your work experience and duties MUST be verifiable in the employment history section of this application. If you do not have this experience, indicate "N/A".
10
Please describe your background and role in purchasing, contracts, fleet management, and/or data analytics. In order to receive credit, please answer the question thoroughly. Your work experience and duties MUST be verifiable in the employment history section of this application. If you do not have this experience, indicate "N/A".
11
Please describe your experience in managing workload across a team, including workload balance, tracking deadlines for the portfolio, leveraging team members' strengths, and ensuring cross-training. In order to receive credit, please answer the question thoroughly. Your work experience and duties MUST be verifiable in the employment history section of this application. If you do not have this experience, indicate "N/A".
12
Please describe your background in leading a team to engage across divisions within a department to ensuring a thorough and integrated project is delivered to the customer (i.e., program department, requesting department, third-party lessee). In order to receive credit, please answer the question thoroughly. Your work experience and duties MUST be verifiable in the employment history section of this application. If you do not have this experience, indicate "N/A".
13
How did you first hear about this job opportunity?
County of San Diego website
Careers in Government
ERG's (County of SD employee resource groups)
Family, Friends, Neighbors
County Social Media
San Diego Voice and Viewpoint
Indeed.com
Govermentjobs.com
Other
14
If you answered "Other" to the question above, please indicate where you first heard about this job opportunity. If this does not apply, please indicate "n/a" below.
Required Question