Health Data Specialist

Job Description

Summary/Objective:

Primary job responsibilities involve the gathering, monitoring, and reporting of outcomes data and activities monitoring related to the completion of the required activities of the OhioRISE CME. Health Data Specialist may work remotely or from an office location but will be expected to engage with care coordination and management team members via telephone, video conferencing, and electronic communication. While some meetings may be primarily face-to-face, remote team members may be able to attend virtually. Health Data Specialist will monitor a large population of individuals and families/ caregivers being supported by the organization's care coordination and care management entity activities. Health Data Specialist will be responsible for ensuring all required activities and reporting is complete for all individuals in their population pool and work with the assigned care coordinator to address any gaps. Health Data Specialist may interact with staff from other provider organizations or community organizations to obtain or exchange necessary records or documentation, but their primary communications will be with the care coordination teams.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Monitor completion of outreach, assessments, plans, reporting, and documentation to ensure compliance with requirements for all members in the population pool assigned.

Flag activities that are needed to be completed and collaborate with care coordinators to assist them in prioritizing documentation or activities that are due.

Reach out to other providers or support organizations in the community to obtain any necessary or missing documentation or to send or exchange any documentation needed by them, in accordance with all protected health information exchange rules and requirements.

Ensure all health and outcomes data are gathered and reported, as required, according to the risks and factors of each specific individual.

Publish daily reports of outcomes performance for the assigned population pool.

Monitor health outcomes dashboards and care pathways and notify assigned team members of actions needed.

Collaborate with management and care coordination teams to identify trends and process improvements.

Ensure community resource databases are kept up to date.

Meet tracking, monitoring, and reporting requirements as established by management.

Provide excellent customer service and communication coordination to both internal and external customers.

All other assigned duties.

Skills, Knowledge & Abilities

Exemplary attendance

Excellent communication skills, both oral and written

High level of professionalism with the ability to conduct oneself as a representative of the organization within the community

Excellent organizational skills with the ability to stay focused and meet deadlines

Ability to prioritize multiple tasks

Ability to follow all company policies and procedures

Intermediate computer skills with the ability to learn new software and reporting systems

Professional telephone etiquette

Must be able to show tact and diplomacy when dealing with parents, clients, peers, and staff

Supervisory Responsibility:

This position does not require the supervision of staff.

Work Environment:

This job regularly works in the office or remotely. This role routinely uses standard office equipment such as computers, phones and photocopiers.

Physical Demands:

The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms.

Position Type/Expected Hours of Work:

This is a full-time position, and hours of work and days are Monday through Friday, during business hours.

Travel:

Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected on occasion.

Required Education/Experience:

High School or GED required.

One to three years of experience working with health data, data analytics, health outcomes reporting, or data reporting tools.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Full-time

Hybrid remote