Customer Support Clerk
Description:
HEAD INTO SUMMER WITH A NEW CAREER AT BERKHEIMER!
Berkheimer Tax Innovations, a successful Pennsylvania tax collection and administration company, is seeking adaptable and motivated individuals to join our Butler, PA team as Customer Support Clerks!
WHAT YOU'LL DO:
Answer taxpayer inquiries in person & over the phone
Research, maintain, & update tax accounts based on information provided
Process tax forms/mail & post payments to proper accounts
Complete all tasks in a timely manner while meeting company standards
Additional duties may be assigned
SCHEDULE + LOCATION:
Start date: July 21st, 2025
Full-time schedule: Mon - Fri, 8:30 am - 4:30 pm
No weekends!
On-site in our Butler, PA office
Once released from training (~4-6 months), hybrid (office/remote) work environment is available for this position as business needs dictate and if performance is maintained
PAY + BENEFITS:
$ 14.00/hour + monthly incentive opportunities!
On the job, paid training to help you succeed
Medical, Dental, Vision & Life Insurance
Wellness Program including physical, emotional, and financial wellness
Paid Holidays, Vacation, Sick, and Personal Time
401(k) with Profit Sharing
Employee Assistance Program
Voluntary Benefit Plans
FSA & HSA Options
Casual business work environment
Travel Insurance
High School Diploma or equivalent
0 - 6 months related experience and/or training
Reliable transportation to outer offices and tax sit-ins
Ability to manage difficult or emotional customer situations
Strong attention to detail with high levels of accuracy
Situation analysis and problem-solving skills
Ability to sit for long periods of time