Description
Summary: The Consumer Lending Operations Manager-Operations Group is responsible for the management of all operations activities for a specified industry grouping or major geographic region. They manage through supervisors and/or subordinate managers.
Duties and Responsibilities:
Establishes long- and short-term strategic plans for the group/region that are in support of corporate goals and objectives.
Implements new policies and procedures to make the group/region more efficient and in compliance with corporate and regulatory requirements.
Provides directions in the establishment of new policies, procedures and technology.
Prepares, monitors, controls and reports on the group/region's fiscal and production performance.
Lead the development and implementation of Consumer Lending technology updates, including comprehensive testing plans, and cross-functional collaboration with stakeholders.
Performs other duties as assigned.
Basic Qualifications:
Bachelor’s degree or equivalent work experience
10+ years’ experience in a financial services leadership position.
Preferred Qualifications:
Experience in operations.
Experience in managing teams, processes and programs
Proven ability to lead continuous improvement efforts to maximize efficiencies and identify/correct process deficiencies
Excellent project management skills -- Must be organized, detail oriented and able to work well under deadlines
Proven leadership and mentoring capabilities – Help promote a culture that encourages top performance and high morale
Ability to form strong relationships with internal and external partners
Ability to thrive in a collaborative, team –oriented environment
Problem solving skills/ability to handle complex issues
Ability to multi-task and meet tight deadlines
Excellent verbal and written communication skills -- Must be able to effectively communicate issues and concerns to various levels within Huntington including executive management
Experience managing a budget
Strong PC skills and internet skills
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)Yes
Workplace Type:Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
R0064098