Senior System Analyst

About us:

Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, and DHS-Eagle II.

Join us in driving growth and seizing new business opportunities!

Job Description:

Primary Responsibilities

Architecture & Design: Drive the architecture, design, and implementation of robust, scalable, and secure enterprise solutions, particularly within Salesforce.com, including integrations with web applications and middleware.

Technical Governance: Lead architecture reviews, define hardware/software standards, and conduct periodic assessments to ensure adherence to platform standards, security compliance, and optimal usage for cost efficiency.

Team Leadership & Mentorship: Provide technical direction and supervision to IT teams across coding strategies, system development, architectural planning, system integration, and comprehensive testing efforts (unit, load, E2E, UAT).

Cloud & DevOps Integration: Collaborate with infrastructure and operations teams to automate end-to-end application and system operations in AWS Cloud, developing standards for monitoring and alerting.

System Quality & Performance: Ensure performance, scalability, maintainability, and extensibility of enterprise systems. Monitor performance, troubleshoot errors, and manage code deployments from development to production environments.

Compliance & Best Practices: Adhere rigorously to all security, change control, and PMO policies, processes, and methodologies.

Minimum Qualifications

A minimum of three (3) years performing day-to-day Informatica PowerCenter operations, functions, administration, or troubleshooting tasks.

A minimum of three (3) years of experience as a Batch Operator using Control-M or equivalent.

A minimum of two (2) years of experience working in a PostgreSQL DB or equivalent environment.

Experience working in the health insurance marketplace, healthcare, or health and human services domains.

Demonstrable analytical experience and ability to work in a complex system environment.

Demonstrable experience with application and batch integration.

Familiarity with Database and SQL functions.

Ability to troubleshoot system issues by collaborating with a team of system operations professionals.

Ability to work in a multidisciplinary team and effectively communicate with different functions.

Preferred Qualifications

A minimum of five (5) years of experience supporting day-to-day operations functions of a complex enterprise system.

A minimum of five (5) years of experience as a Batch Operator or equivalent, supporting day-to-day configurations and operations of various batch jobs in a complex enterprise system.

A minimum of three (3) years of experience in identifying and troubleshooting system outages, installation issues, and application code running JBoss/Tomcat applications in AWS.

Experience demonstrating critical thinking, providing options, recommendations, and additional actions relating to resolving issues, mitigating risks, and resolving escalated items in supporting a large or complex infrastructure/systems.

Experience with operating, configuring, and troubleshooting Control-M or equivalent batch applications.

Experience managing web-based systems hosted on the AWS platform.

Working knowledge of Electronic Data Interchange (EDI) operations.

Understand java runtime environment concepts such as heap memory, thread dumps, garbage collection, etc.

Experience working with the Project Management Office (PMO) processes, policies, and procedures.

How to Apply:

To apply for the Senior Systems Analyst, please submit your resume to .

Applications will be reviewed on a rolling basis until the position is filled. We look forward to reviewing your application.