CRM Architect

Role: CRM 360 Architect

Location: New York, NY (Hybrid with onsite)

Long Term Contract

What are the top 3 skills required for this role?

Proficient in Power Apps, Dynamics 365, Power Automate, CoPilot, Azure Cloud, Power BI, and .NET C#.

Expertise in Sales, Marketing, Customer Service, Finance and Operations (F&O) Dual Write, Field Service, and Finance and Operations (F&O) Integration CE.

Strong understanding of RDBMS and Reporting.

Research and implementation experience in Artificial Intelligence

Job Description/ Responsibilities

Lead the development and architecture of Dynamics Sales, Customer Engagement, and Marketing projects.

Oversee the integration of cloud-based applications and services to ensure seamless operation in the Azure Cloud.

Provide technical guidance and support to development teams on cloud architecture best practices.

Collaborate with stakeholders to understand business requirements and translate them into technical solutions.

Serve as a technical lead for Dynamics CE & Finance and Operations (F&O) integration projects, and other ERP applications.

About Smart IT Frame

Smart IT Frame is a leading NMSDC-certified IT Solutions and Services provider, established in 2012 and headquartered in Somerset, New Jersey. We are deeply committed to fostering Diversity, Equity, and Inclusion (DEI), which is reflected in every aspect of our operations.

We empower client initiatives by delivering innovative, end-to-end IT solutions to top-tier System Integrators across both the private and public sectors. Our areas of expertise include:

Artificial Intelligence (AI) & Machine Learning (ML)

Cloud-based Solutions

Robotic Process Automation (RPA)

Cybersecurity & Identity Access Management (IAM)

IT Innovation and Digital Transformation

Since our inception, we have consistently delivered exceptional global services across a wide range of industries, including banking and finance, insurance, healthcare, retail, telecommunications, and manufacturing.

Partnering with Smart IT Frame means gaining access to a team of dedicated professionals committed to your success. We pride ourselves on exceeding client expectations and building long-term relationships founded on trust, reliability, and outstanding results.

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